ASHLEY Wallick
Raleigh
Summary
Dynamic Membership Sales Manager with a proven track record at Triangle Shooting Academy, achieving over $1.1 million in sales. Expert in sales strategy and customer retention, leveraging strong analytical skills and effective communication to enhance customer engagement and drive results. Committed to fostering team collaboration and delivering exceptional service.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Membership Sales Manager
Triangle Shooting Academy
Raleigh
11.2022 - Current
- Recognized as top salesperson for 2024, generating over $1,100,000 in inventory sales within calendar year
- Managed membership sales strategy to enhance customer engagement and retention.
- Analyzed sales data to inform decision-making and improve sales processes.
- Oversaw membership renewal processes to ensure timely communications with members.
- Analyzed feedback from customers in order to make improvements based on their needs.
- Developed strategies to improve customer service experience for potential members.
- Worked closely with other departments within the organization to ensure smooth operation of membership program initiatives.
Customer Service Representative
Tittle Max
Charleston
10.2019 - 01.2020
- Process loans. Take payments.
- Assisted customers with a warm and professional attitude
- Assisted customers with questions
- Handled emails, inbound calls, and outbound calls
- Managed customer accounts
- Operated the cash drawer
- Took inventory
Merchandiser
Driveline Merchandising
Summerville
04.2017 - 01.2020
- Retail merchandiser.
- Managed product displays to enhance visual appeal and customer engagement.
- Trained new team members on merchandising standards and best practices.
- Collaborated with marketing teams to align promotions with store layouts.
- Maintained compliance with company guidelines for product presentation and pricing.
- Maintained a clean and organized work environment at all times.
Operator
GKN Driveline Newton
12.2017 - 06.2018
- Operated machinery to assemble automotive components efficiently.
- Collaborated with team members to streamline workflow processes.
- Inspected finished products for defects and adherence to specifications.
- Learned and followed safety and emergency procedures.
- Maintained production and quality documentation.
Machine Operator
Cataler North America
Lincolnton
04.2017 - 11.2017
- Make the slurry and run the catalytic converters through the ovens.
- Operated machinery for production processes in a fast-paced manufacturing environment.
- Monitored equipment performance and conducted routine maintenance checks.
- Adjusted machine settings to meet specifications for various product lines.
- Collaborated with team members to troubleshoot operational issues effectively.
- Maintained safety standards and adhered to regulatory compliance procedures.
Server
Applebees
Summerville
07.2015 - 07.2016
- Provided exceptional customer service in a fast-paced dining environment.
- Took and processed food and drink orders accurately and efficiently.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Maintained cleanliness and organization of dining area and service stations.
Security Officer
US Security Associates
Charleston
02.2015 - 07.2015
- Monitored premises to ensure safety and security for all personnel.
- Conducted routine inspections of buildings and grounds for potential hazards.
- Responded promptly to alarms and incidents, ensuring swift resolution and reporting.
- Assisted in training new security staff on protocols and emergency procedures.
- Collaborated with law enforcement during investigations and incident responses.
Sales Associate
hess/speedway
Summerville
03.2014 - 07.2015
- Assisted customers in locating products and providing product information.
- Operated cash register and processed customer transactions accurately.
- Maintained cleanliness and organization of the sales floor and stockroom.
- Collaborated with team members to ensure smooth store operations.
- Restocked shelves and ensured product displays were visually appealing.
- Handled customer inquiries and resolved issues promptly and professionally.
- Monitored inventory levels and reported shortages to management regularly.
Server
ye ole fashioned ice cream and sandwich cafe
Summer
03.2009 - 08.2012
- Provided exceptional customer service in a fast-paced dining environment.
- Took and processed food and drink orders accurately and efficiently.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Maintained cleanliness and organization of dining area and service stations.
- Assisted in training new servers on restaurant procedures and customer interactions.
- Managed cash register operations, including processing payments and handling transactions.
Education
Master's degree - Accounting
SNHU
Manchester, NH10.2024
Bachelor's - Mathematics
Southern New Hampshire University
Manchester, NH08.2020
Associate - Criminal Justice
Southern New Hampshire University
new hampshire01.2017
Skills
- Math
- Microsoft Office
- Customer Support
- Customer service
- Sales strategy
- Team collaboration
- Critical thinking
- Membership retention
- Sales presentations
- Self motivation
- Detail-oriented
- Team motivation
- Algebra
- Customer Care
- Communication skills
- Security
- Management
- Customer Service
- Receptionist
- Geometry
- Sales
- English
- POS
- Merchandising
- Calculus
- CSR
- Leadership
- Cash register
- Cash handling
- Trigonometry
- Machine Operator
- Statistics
- Inventory
Certification
- Driver's License
- AED Certification
Additional Information
I work well with others, have great communication skills, am a quick learner. I also get along with others and willing to be trained in any job.
References
References available upon request.
Timeline
Membership Sales Manager
Triangle Shooting Academy
11.2022 - Current
Customer Service Representative
Tittle Max
10.2019 - 01.2020
Operator
GKN Driveline Newton
12.2017 - 06.2018
Merchandiser
Driveline Merchandising
04.2017 - 01.2020
Machine Operator
Cataler North America
04.2017 - 11.2017
Server
Applebees
07.2015 - 07.2016
Security Officer
US Security Associates
02.2015 - 07.2015
Sales Associate
hess/speedway
03.2014 - 07.2015
Server
ye ole fashioned ice cream and sandwich cafe
03.2009 - 08.2012
Master's degree - Accounting
SNHU
Bachelor's - Mathematics
Southern New Hampshire University
Associate - Criminal Justice
Southern New Hampshire University
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