Ashley Threatt
Jacksonville
Summary
Compassionate dental assistant with expertise in patient care, medical records management, and appointment scheduling. Proven ability to enhance patient experiences and ensure comfort during procedures. Detail-oriented with extensive experience in chair-side assistance and sterilization protocols, known for professionalism and effective communication.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Dental Assistant/PRN
DOCS Health
Pipersville
08.2024 - Current
- Assisted dental professionals during procedures to ensure patient comfort.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
- Educated patients on oral hygiene practices and post-treatment care.
- Managed patient records using electronic health record systems.
- Documented patient records with procedures performed and added notes taken to charts.
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
- Prepared and sterilized dental instruments and equipment for use.
- Sterilized instruments according to established guidelines and protocols.
- Took digital X-rays of teeth using radiographic equipment.
- Maintained cleanliness and organization of treatment areas at all times.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Collaborated with team members to improve workflow and patient care processes.
- Arranged dental instruments and equipment on a tray prior to procedures to ensure efficient access during treatment.
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
- Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
Dental Assistant
AMG Healthcare
Doral
07.2024 - Current
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Assisted dentists during procedures to ensure patient comfort and safety.
- Educated patients on oral hygiene practices and post-treatment care.
- Managed patient records using electronic health record systems to enhance accuracy and accessibility.
- Scheduled appointments and coordinated patient flow to optimize clinic efficiency.
- Conducted preliminary assessments and gathered patient medical histories accurately.
- Collaborated with dental team to streamline workflow and enhance overall patient experience.
- Took digital X-rays of teeth using radiographic equipment.
- Took bitewing, periapical, and panoramic X-rays and prepared for dentists to review.
- Organized dental instruments and equipment on the tray before procedures to ensure efficiency.
- Communicated effectively with patients to address concerns and provide support.
- Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
- Assisted dentist during endodontic procedures using advanced dental tools.
- Assisted surgeons during oral procedures by preparing instruments and materials.
Medical Office Clerk
US Got People
San Angelo
01.2022 - 07.2024
- Managed patient scheduling and appointment confirmations for efficient office operations.
- Processed medical records and maintained confidentiality of sensitive information.
- Assisted patients with registration and verification of insurance information.
- Coordinated communication between healthcare providers and patients effectively.
- Handled incoming calls and directed inquiries to appropriate departments promptly.
- Trained new staff on office procedures and patient management systems efficiently.
- Scheduled appointments, answered phones, and responded to emails promptly.
- Greeted patients and collected patient information, including medical history.
- Provided customer service support via phone calls or in person when required.
- Scheduled and confirmed appointments, organized files and answered phones.
- Entered patient information into the electronic health record system.
- Maintained a clean and organized front desk area in accordance with safety regulations.
- Scheduled appointments for patients via phone and in person.
Restaurant Co-Manager
Bojangles' Famous Chicken 'n Biscuits
Kinston
01.2021 - 01.2022
- Supervised daily operations to ensure efficient service and food quality.
- Trained and mentored staff in customer service and operational procedures.
- Managed inventory levels to maintain stock and minimize waste.
- Implemented health and safety standards to ensure compliance with regulations.
- Resolved customer complaints effectively to uphold brand reputation.
- Performed opening and closing procedures each day.
- Resolved customer complaints promptly and professionally.
- Ensured compliance with health and safety regulations in the kitchen area.
- Coordinated with vendors regarding product availability and pricing information.
- Monitored cash flow and ensured accuracy of financial documents.
- Inspected dining areas regularly to ensure cleanliness standards were met.
- Evaluated employee performance on a regular basis through observation techniques.
- Assisted the Restaurant Manager in supervising staff and providing training when necessary.
- Provided guidance to team members on how to handle difficult situations with customers.
- Managed daily operations and processes for reservations, budgeting and forecasting.
- Managed daily operations, including scheduling shifts and assigning tasks to employees.
- Recruited, interviewed, hired, trained, evaluated, and disciplined staff members.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
- Counseled and disciplined staff to address issues promptly and provide constructive feedback.
- Complied with health, sanitation and liquor regulations by clearly communicating and reinforcing standards and procedures to employees.
- Oversaw food preparation, production and presentation according to quality standards.
- Delegated work to staff, setting priorities and goals.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Secretary
Alutiiq
Anchorage
06.2018 - 06.2020
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Responded to customer inquiries via email or telephone in a polite and professional manner.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Provided administrative support to the Office Manager and other staff members.
- Proofread documents before submission; corrected any errors found in grammar or punctuation.
- Greeted visitors and directed to appropriate location or person.
- Managed calendar reminders for upcoming deadlines or events associated with the office.
- Sorted mail and distributed it to appropriate personnel or departments within the organization.
- Created and updated spreadsheets to track and report data.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Expanded Functions Dental Assistant
Naval Medical Center Portsmouth
Portsmouth
01.2016 - 12.2017
- Prepared and sterilized instruments and dental materials for patient care.
- Educated patients on oral hygiene practices and post-treatment care instructions.
- Supported the dental team in implementing infection control protocols effectively.
- Made impressions and took impressions for mouthguards.
- Educated patients on preventive dental care practices such as flossing and mouth rinses.
- Assisted with the placement of restorations such as fillings, crowns, bridges, implants, dentures and partials.
- Performed chair-side dental assisting during patient examinations and treatments, including taking radiographs, impressions, and pouring up models.
- Demonstrated knowledge of dental terminology in order to communicate effectively with colleagues and other health professionals.
- Took medical and dental history and recorded vital signs of patients.
- Applied protective coating of fluoride to teeth during dental procedures.
Education
Certificate - Medical Billing And Coding
Ultimate Medical Academy
Clearwater, FL05-2022
Certificate - Dental Assistant
Penn Foster College
Scottsdale, AZ02-2015
Some College (No Degree) - Criminal Justice
South University Savannah
GA07-2026
Skills
- Dental procedures assistance
- Radiographic techniques
- Patient care
- Medical records management
- Appointment scheduling
- Team collaboration
- Effective communication
- Cross-training capabilities
- Professional conduct
Certification
- Basic Life Support (BLS certified)
- Dental Radiation Safety Certification
Timeline
Dental Assistant/PRN
DOCS Health
08.2024 - Current
Dental Assistant
AMG Healthcare
07.2024 - Current
Medical Office Clerk
US Got People
01.2022 - 07.2024
Restaurant Co-Manager
Bojangles' Famous Chicken 'n Biscuits
01.2021 - 01.2022
Secretary
Alutiiq
06.2018 - 06.2020
Expanded Functions Dental Assistant
Naval Medical Center Portsmouth
01.2016 - 12.2017
Certificate - Medical Billing And Coding
Ultimate Medical Academy
Certificate - Dental Assistant
Penn Foster College
Some College (No Degree) - Criminal Justice
South University Savannah