Ashley Terry
Pfafftown
Summary
Dynamic sales associate with proven expertise at Target, excelling in customer satisfaction and efficient cash handling. Recognized for exceptional interpersonal skills and ability to thrive in fast-paced environments, consistently achieving production goals while fostering positive shopping experiences. Adept at multitasking and problem-solving, ensuring seamless operations and enhanced team collaboration.
Overview
21
21
years of professional experience
Work History
sales associate/ fitting room -store phone operator
Target
Winston Salem
10.2011 - Current
- Contacted other store locations to figure out merchandise availability.
- Engaged with customers in a sincere and friendly manner.
- Completed all cleaning, stocking, and organizing tasks in assigned sales area.
- Prioritized helping customers over completing other routine tasks in the store.
- Organized merchandise on sales floor for easy access.
- Processed transactions efficiently at checkout stations.
- Maintained store cleanliness and visual standards.
- Greeted customers and provided exceptional customer service.
- Built and maintained relationships with peers and upper management to drive team success.
- Upsold additional items based on customer interests and needs.
- Used technology resources to assist customers in locating and selecting items.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Processed transactions using a point-of-sale system.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Used pallet jacks to move items to and from warehouse locations.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Staged and sorted multiple types of products for loading.
- Operated scanners, computers, and other equipment to track orders.
- Assembled orders according to customer requests.
- Followed established guidelines for picking orders accurately.
- Ensured safety protocols were followed at all times while operating machinery.
- Tagged and wrote identifying information on containers, boxes and cargo.
- Protected items by wrapping in cling film, padded moving blankets and tape.
order picker/packer
Hanes Brands
Winston Salem
04.2005 - 08.2010
- Working with under garments like men r s and women's apparel, I had to check the order slip, pick the correct garment and amount to fill the order for packaging.
- Responsible for achieving production requirements.
- Kelly Services 2000 Front's Plaza Blvd suit 100 Winston Salem
Education
High School Diploma -
Princeton Senior High School
Princeton, WV06-2004
Skills
- Assembly line procedures
- Material handling
- Interpersonal skills
- Active listening
- Customer satisfaction
- Team collaboration
- Efficient multitasking
- Cash handling
- Positive shopping experience
- Cash register operation
- Professional customer interactions
- Fast-paced retail environment
- Problem solving
- Exceptional customer service
Timeline
sales associate/ fitting room -store phone operator
Target
10.2011 - Current
order picker/packer
Hanes Brands
04.2005 - 08.2010
High School Diploma -
Princeton Senior High School