Summary
Overview
Work History
Education
Skills
Timeline
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Ashley Pittman

Bakersville

Summary

Versatile and dependable, with a proven track record at Appalachian Eye Associates, I excel in customer relations and clear communication. Skilled in organization and proficient in using electronic medical records, I enhanced patient flow and satisfaction. My commitment to excellence is demonstrated through significant improvements in efficiency and patient care.

Overview

8
8
years of professional experience

Work History

CPO Technician

Appalachian Eye Associates
01.2023 - Current
  • Coordinating appropriate plan of care with the doctor to establish the best care for patients needs.
  • Maintaining inventory of contact lenses and ordering patients contact prescriptions.
  • Scheduling patients, communicating with other practices, sending referrals within HIPPA guidelines.
  • Filed insurance claims and handled billing procedures.
  • Collaborated with tech support to resolve Eyefinity-related problems.

School Custodian

Mitchell County Schools
01.2022 - 01.2023
  • Moved furniture for cleaning and set up for special events.
  • Maintained clean and comfortable environments by vacuuming, cleaning windows, and dusting.
  • Completed routine floor stripping, sealing, and finishing.
  • Kept building spaces premises clean inside and outside.

Optometric Technician

Appalachian Eye Associates
10.2016 - 12.2021
  • Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
  • Collaborated with optometry staff to reach individual and team goals.
  • Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
  • Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
  • Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
  • Instructed patients on contact lens insertion and removal and lens care guidelines.
  • Strengthened relationships with returning patients through attentive follow-up calls regarding their eyewear orders.
  • Filled and dispensed eyeglass prescriptions, fitting frames, lenses and contact lenses for comfort and convenience.

Education

Certified Paraoptometric -

American Optometric Association
05.2023

High School Diploma -

Mountain Heritage High
Burnsville, NC
06.2007

Skills

    Customer relations

    Clear communication

    Dependability

    Organization

Timeline

CPO Technician

Appalachian Eye Associates
01.2023 - Current

School Custodian

Mitchell County Schools
01.2022 - 01.2023

Optometric Technician

Appalachian Eye Associates
10.2016 - 12.2021

Certified Paraoptometric -

American Optometric Association

High School Diploma -

Mountain Heritage High

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Ashley Pittman