Ashley T. Patterson
Charlotte
Summary
Dynamic Patient Care Technician with extensive experience at Atrium Health, excelling in behavioral health monitoring and crisis de-escalation. Proven ability to enhance patient outcomes through compassionate care and effective teamwork. Skilled in electronic health records and dedicated to fostering a supportive environment for diverse populations.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Atrium Health
Charlotte
12.2023 - 06.2025
- Delivered direct patient care and emotional support under RN/physician supervision.
- Monitored vital signs, patient behavior, and reported changes promptly.
- Assisted with ADLs, therapeutic engagement, and mobility support.
- Performed delegated clinical tasks, including 12-lead EKGs.
- Maintained accurate medical records and supported smooth unit operations.
Cadre Team Leader
District of Columbia National Guard
Washington
04.2023 - 04.2024
- Supervised and mentored youth in a structured, quasi-military environment.
- Monitored emotional/behavioral health and ensured safety and discipline.
- Facilitated physical training, daily routines, and team-building activities.
- Documented daily observations, behaviors, and progress notes.
Certified Nursing Assistant
Novant Presbyterian Medical Center
Charlotte
04.2019 - 04.2022
- Delivered direct patient care and emotional support under RN/physician supervision in NICU and Psychiatric Units
- Monitored vital signs, patient behavior, and reported changes promptly.
- Assisted with ADLs, therapeutic engagement, and mobility support.
Detention Officer
Mecklenburg County Sheriff's Office
Charlotte
10.2018 - 11.2021
- Maintained safety, order, and security within a correctional facility.
- Conducted rounds, safety checks, searches, and supervised inmate activities.
- Responded to crisis events and behavioral incidents using de-escalation skills.
- Completed accurate incident reporting and documentation.
Patient Care Technician
Westchester Medical Center
Valhalla
09.2017 - 06.2018
- Supported patients managing mental health, substance abuse, and trauma.
- Observed and documented behavioral patterns and vital signs.
- Assisted during therapy sessions and maintained a calm, therapeutic environment.
- Conducted safety inspections and contraband searches when required.
Juvenile Justice Specialist
Leake & Watts Residential Program
Yonkers
03.2016 - 06.2018
- Supervised adjudicated youth in a therapeutic group-home setting.
- Supported coping skills, structured activities, and behavioral goal-setting.
- Responded to crises using trauma-informed and de-escalation techniques.
- Documented interventions, progress, and incidents in compliance with policy.
Youth Counselor
Ali Forney Center
New York
05.2015 - 02.2018
- Provided support to LGBTQ+ youth experiencing homelessness and trauma.
- Facilitated life-skills development, coping strategies, and emotional support.
- Led group sessions focused on self-esteem and independent living skills.
- Completed daily progress notes and case reports.
Operations Specialist
Boy's Club of New York
Abbe Clubhouse
11.2007 - 05.2015
- Supervised youth programming promotes leadership and life skills.
- Provided mentorship, behavioral guidance, and structured routines.
- Developed and implemented programs focused on academic and career readiness.
Education
Associate of Applied Science - Nursing
Central Piedmont Community College (In Progress)
Charlotte, NC05-2027
Certificate - Certified Nursing Assistant (CNA)
Bloom Health
Charlotte, NCSkills
- Behavioral health monitoring and intervention
- Crisis prevention and de-escalation
- Patient care and ADL assistance
- Therapeutic groups and structured activities
- Trauma-informed care
- Safety checks and incident reporting
- Electronic Health Records (EHR)
- Team collaboration and leadership
- Documentation and vital signs
- Youth mentorship and supervision
Certification
Certified Nursing Assistant (CNA)
- First Aid / CPR / Basic Life Support (BLS)
- Detention Officer Certification
- SCAT (Subject Control and Arrest Techniques)
- Microsoft Word, Excel & PowerPoint
Timeline
Patient Care Technician
Atrium Health
12.2023 - 06.2025
Cadre Team Leader
District of Columbia National Guard
04.2023 - 04.2024
Certified Nursing Assistant
Novant Presbyterian Medical Center
04.2019 - 04.2022
Detention Officer
Mecklenburg County Sheriff's Office
10.2018 - 11.2021
Patient Care Technician
Westchester Medical Center
09.2017 - 06.2018
Juvenile Justice Specialist
Leake & Watts Residential Program
03.2016 - 06.2018
Youth Counselor
Ali Forney Center
05.2015 - 02.2018
Operations Specialist
Boy's Club of New York
11.2007 - 05.2015
Associate of Applied Science - Nursing
Central Piedmont Community College (In Progress)
Certificate - Certified Nursing Assistant (CNA)
Bloom Health