Ashley Ortiz
CHARLOTTE
Summary
Meticulous tag and title clerk with several years of focused experience at automotive dealers in several states. Detail-focused and personable automotive title expert proven as go-to person in dealer network. Driven customer pleaser to make mundane paper shuffling palatable for buyers.
Skilled Title Clerk with comprehensive background in handling property, vehicle and other titles. Possess strong organizational skills to manage large volumes of records efficiently and accurately. Familiar with relevant laws and regulations, consistently ensuring error-free documentation for smooth transactions. Have made significant contributions in streamlining processes at past workplaces, enhancing overall efficiency.
Overview
3
3
years of professional experience
2025
2025
years of post-secondary education
Work History
Title Clerk
License Plate Agency
Greensboro
01.2025 - Current
- Process vehicle registrations and title transfers for clients efficiently.
- Verify documentation for accuracy before processing transactions.
- Assist customers with inquiries about vehicle titles and registration procedures.
- Maintain organized records of all title transactions and correspondence.
- Utilize software systems to track and manage title applications effectively.
- Educate clients on requirements for obtaining new plates and titles.
- Resolve discrepancies in title documents to ensure smooth processing.
- Maintained current DMV title regulations knowledge for each state and processed compliant paperwork regardless of states involved.
- Assisted customers with questions about the titling process or fees associated with it.
Cashier
Compare Foods
CHARLOTTE
10.2023 - 07.2024
- Handling money
- Good with pressure
- Good communication
- Fast learner
- Processed customer transactions using point-of-sale system efficiently.
- Maintained cleanliness and organization of checkout area at all times.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
Walter Hines Page Senior High School
Greensboro, NCP
Skills
- Vehicle registration
- Title transfer processing
- Documentation verification
- Compliance adherence
- Customer relationship management
- Attention to detail
- Problem solving
- Fast learning
- Stress management
- Documentation review
- Property transactions
- Accuracy and precision
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Title Clerk
License Plate Agency
01.2025 - Current
Cashier
Compare Foods
10.2023 - 07.2024
Walter Hines Page Senior High School
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