Summary
Overview
Work History
Education
Skills
Volunteering
Accomplishments
References
Timeline
Generic

Ashley Myers

Durham

Summary

Motivated sales associate known for delivering exceptional customer service and achieving KPIs. Experienced in leveraging sales strategies and client engagement to drive business growth and enhance customer satisfaction.

Overview

5
5
years of professional experience

Work History

Tesla Advisor

Tesla
Raleigh
01.2025 - Current
  • Facilitate customer navigation through Tesla ownership journey, spanning showroom introduction to vehicle delivery.
  • Build and manage the sales pipeline: engage clients, coordinate test drives, and close transactions.
  • Consistently meet or exceed monthly sales, and delivery targets.
  • Educate customers on Tesla products, EV trends, and North Carolina incentives.
  • Serve as the point of contact for customer concerns, found solutions, and addressed issues.
  • Supported the onboarding and training of new team members on Tesla's sales processes and customer engagement.
  • Partnered with delivery, service, and operations teams to ensure a seamless customer experience.
  • Maintained up-to-date knowledge of Tesla vehicles, charging infrastructure, and energy products to provide accurate information to customers.
  • Developed long-term relationships that generated repeat customers, and referral sales.

Pandora Specialist

REEDS Jewelers
Durham
09.2024 - 12.2024
  • Driving sales through expert knowledge of products and customer engagement.
  • Provide personalized service to customers, offering tailored product recommendations, and customer education to offer personalized care for each guest.
  • Stayed up to date with new product releases, trends, and promotions to inform customers, and drive interest in new collections.
  • Foster strong customer relationships by delivering exceptional service, ensuring a positive, and memorable shopping experience.
  • Managed a dedicated social media account to engage with clients, promote new collections, and grow the business by building relationships, and driving brand awareness.
  • Handled visual merchandising, ensuring displays are visually appealing, and aligned with brand standards.
  • Assist with in-store events and promotions, enhancing the customer experience, and driving engagement with the brand.

Sales Associate

L'Occitane En Provence
Palo Alto
10.2021 - 09.2024
  • Delivered personalized assistance and built relationships with clients using a variety of sales modalities.
  • Utilized email campaigns to stimulate business growth.
  • Coordinated guest events to drive sales and connect with customers.
  • Established external partnerships within the retail industry to grow sales, increase product visibility, and expand networks.
  • Consistently exceeded monthly sales and KPI targets.
  • Performed additional tasks to meet business needs, including direct deliveries.

Assistant Manager

Yankee Candle
San Jose
11.2020 - 10.2021
  • Collaborated with store management to achieve daily, monthly, and annual sales targets.
  • Trained staff in various sales methodologies, including suggestive selling, add-to-basket techniques, and cross-selling strategies.
  • Provided exceptional customer service throughout the sales cycle. Including customer education, product preparation, and transaction completion.
  • Contributed to store operations, including processing shipments, managing inventory damages, and executing floor sets and in-store visuals.
  • Actively contributed to achieving monthly sales and delivery goals by exceeding individual sales and KPI targets.

Education

Bachelor of Arts - Psychology And Entrepreneurship

University of North Carolina At Chapel Hill
Chapel Hill, NC
08-2028

Associate of Arts - Psychology

Alamance Community College
Graham, NC
08-2026

Some College (No Degree) - Business Administration

De Anza College
Cupertino, CA

Skills

  • Team collaboration
  • Sales strategy
  • Strategic planning
  • Critical thinking
  • Goal setting
  • Client engagement
  • Training and mentoring
  • Customer service
  • Product knowledge
  • Community outreach
  • Adaptability

Volunteering

  • UNC Hospital - Neurosciences In-Patient Unit Adolescence (current)
  • Volunteers for Youth - Mentor (current)
  • NCTRC Equine Facility for Mental Health

Accomplishments

  • Top Performance Sales Award, 2022 - L’Occitane

Recognized for leading in sales, units per transaction, and customer leads within the store.

  • C-Step Applicant for Guaranteed Admission to UNC Chapel Hill

References

Darlene Ibarra (831)-324-9898 Store Manager LO'ccitane/Yankee Candle (worked with her for 5 years)

James Crocetto (518)-569-9395 General Manager Tesla

Thomas Hunt (919)-880-4008 Sr Sales Advisor Tesla

Timeline

Tesla Advisor

Tesla
01.2025 - Current

Pandora Specialist

REEDS Jewelers
09.2024 - 12.2024

Sales Associate

L'Occitane En Provence
10.2021 - 09.2024

Assistant Manager

Yankee Candle
11.2020 - 10.2021

Bachelor of Arts - Psychology And Entrepreneurship

University of North Carolina At Chapel Hill

Associate of Arts - Psychology

Alamance Community College

Some College (No Degree) - Business Administration

De Anza College

Similar Profiles

CREATE PROFILE
Ashley Myers