Ashley McLester
Locust
Summary
Experienced healthcare professional known for strong attention to detail and effective problem-solving skills. Proven ability to manage patient workflows and maintain electronic health records, contributing to improved patient experiences and clinic operations.
Overview
17
17
years of professional experience
Work History
CMA
Novant Health, Inc
Harrisburg, NC
07.2024 - Current
- Administered medication and vaccines under physician supervision, adhering to safety protocols and guidelines.
- Conducted routine laboratory tests, processing samples efficiently for timely results delivery to healthcare providers.
- Assisted with patient intake, ensuring accurate data entry and efficient workflow in clinic operations.
- Supported healthcare team by preparing examination rooms, maintaining cleanliness, and organizing medical supplies.
- Educated patients on treatment plans and preventive care measures, enhancing overall patient understanding and compliance.
- Coordinated appointments and follow-up visits, optimizing scheduling efficiency for both patients and providers.
- Maintained electronic health records with precision, ensuring confidentiality while facilitating seamless information access for staff.
Server
Tillery Tradition Country Club
Mount Gilead, NC
12.2021 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Managed table assignments and ensured timely food delivery to enhance guest satisfaction.
- Collaborated with kitchen staff to streamline order processing and minimize wait times.
- Trained new staff on service protocols and menu knowledge to improve team performance.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
CMA
Atrium Healthcare
Locust, NC
09.2009 - 02.2021
- Administered medication and vaccines under physician supervision, adhering to safety protocols and guidelines.
- Conducted routine laboratory tests, processing samples efficiently for timely results delivery to healthcare providers.
- Collaborated with interdisciplinary teams to ensure comprehensive patient care, addressing concerns promptly and effectively.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
Education
Associate of Science - Medical Assisting
Stanly Community College
Albemarle05-2009
Skills
- HIPAA compliance
- Medical terminology
- Clinical documentation
- Electronic health records
- Patient scheduling
- Patient advocacy
- Attention to detail
- Time management
- Multitasking and organization
- Problem-solving
Timeline
CMA
Novant Health, Inc
07.2024 - Current
Server
Tillery Tradition Country Club
12.2021 - Current
CMA
Atrium Healthcare
09.2009 - 02.2021
Associate of Science - Medical Assisting
Stanly Community College