Ashley McCreery
Benson
Summary
Experienced customer service professional with eight years of experience in achieving customer satisfaction. Highly organized team player with strong interpersonal skills.
Overview
11
11
years of professional experience
Work History
Financial Services Representative
State Employees Credit Union
03.2020 - 03.2024
- Keyed monetary transactions and balanced a cash drawer daily
- Assisted members with digital banking questions
- Served as the Vault Custodian and ordered/verified weekly cash
- Supported in balancing the ATM
- Answered members questions regarding their accounts and filed disputes for errors in transactions
- Worked Returns and Forgery Items
CALS Recruiting Program Assistant
NC State University
02.2018 - 03.2020
- Gathered recruitment data and developed reports for CALS Nominate a Student program for over 250 students
- Analyzed and compiled yearly reports for USDA FAEIS student enrollment for over 3,000 students
- Provided administrative support for CALS Recruiter including prospective student visits
- Designed promotional materials for CALS Recruiter
- Assisted CALS Academic Programs Associate Dean with various data analysis projects
- Answered main line phone and campus visitor questions
Administrative Support Specialist
NC State University
03.2014 - 04.2017
- Maintained confidential student records and listservs
- Assisted in logistics for events related to CALS student success such as recruiting and first year programs
- Office liaison with University Registration and Records; Scheduling coordinator for Undergraduate courses
- Reconciled purchasing card receipts
- Assisted Director of CALS Honors Program with recruitment of new students and maintained records
- Organized logistics for 2014 CALS Career Expo which included over 70 employers and 300 students
- Scheduled meetings and conference rooms for faculty and student organizations, managed incoming and outgoing communications
- Earned Pride of the Wolfpack Award (2015)
Artist Tour Representative
World Vision
02.2013 - 12.2013
- Worked with artist, tour crew and event staff on exhibit setup
- Provided training and supervised event volunteers
- Educated spectators about World Vision’s mission and development work
- Compiled and submitted tour reports and spreadsheets after each event
- Obtained sponsorships for over 300 children worldwide in developing countries
Education
B.A. - Sociology, Minor in Public Health
University of North Carolina at Charlotte
Charlotte, NC12.2013
Skills
- Customer relationship building
- Cash handling
- NC Notary
- Time Management & Organization
- Attention to detail
- Problem-Solving
- Adaptability
- Account maintenance
Timeline
Financial Services Representative
State Employees Credit Union
03.2020 - 03.2024
CALS Recruiting Program Assistant
NC State University
02.2018 - 03.2020
Administrative Support Specialist
NC State University
03.2014 - 04.2017
Artist Tour Representative
World Vision
02.2013 - 12.2013
B.A. - Sociology, Minor in Public Health
University of North Carolina at Charlotte