Thomas Dorman
FOOD SERVICE / MANAGEMENT
Charlotte
Summary
Knowledgeable Food Service Supervisor keeps teams working smoothly and efficiently. Proficient in team leadership, schedule management, and inventory coordination. Proven history of innovative management and detail-oriented work.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Food Service Supervisor
Chipotle
11.2024 - Current
- Coordinated schedules of multiple shifts to maximize coverage while minimizing labor costs during slow periods or seasonal fluctuations in business volume.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Ensured compliance with health department regulations, maintaining a consistently clean and safe kitchen environment for staff and customers alike.
- Monitored food quality and service levels to maximize kitchen and dining area performance.
Line Cook
Lula Belle's
03.2023 - 10.2024
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Maintained smooth and timely operations in preparation and delivery of meals.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Grilled meats and seafood to customer specifications.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Line Cook
Torchy's Tacos
05.2022 - 03.2023
- Trained new kitchen staff on food safety, preparation and cooking techniques.
- Managed inventory and ordered food and supplies to maintain adequate stock.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Maintained smooth and timely operations in preparation and delivery of meals.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
Shift Manager
McDonalds
04.2016 - 03.2022
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Scheduled staff to establish adequate coverage during peak business hours.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Developed detailed plans based on broad guidance and direction.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Education
GED -
Western Piedmont Community College
Morganton, NCSkills
Kitchen Sanitization
Sanitation standards
Food safety compliance
Food storage
Hygiene practices
Operations management
Staff motivation
Team development
Quality control
Employee retention
Certification
Serv safe
Timeline
Serv safe
04-2025
Food Service Supervisor
Chipotle
11.2024 - Current
Line Cook
Lula Belle's
03.2023 - 10.2024
Line Cook
Torchy's Tacos
05.2022 - 03.2023
Shift Manager
McDonalds
04.2016 - 03.2022
GED -
Western Piedmont Community College