Dedicated host with strong guest service skills and a focus on enhancing dining experiences. Proven ability to manage reservations and train new team members to uphold company standards.
Overview
4
4
years of professional experience
Work History
Host
Tequilla Waterfront
Wilmington
04.2024 - Current
Greeted and seated guests in a friendly, welcoming manner.
Managed reservation system to optimize seating efficiency.
Coordinated with servers to ensure timely service for all guests.
Assisted in training new hosts on company standards and procedures.
Handled guest inquiries and resolved issues promptly and professionally.
Maintained cleanliness and organization of the front-of-house area.
Monitored dining area for guest satisfaction and needs throughout service.
Collaborated with management to improve guest flow and experience strategies.
Greeted guests and gathered information to seat groups or place on waitlist.
Cashier
Foodlion Grocery Store
Whiteville
04.2022 - 08.2022
Processed customer transactions accurately and efficiently at the checkout station.
Assisted customers with product inquiries and provided recommendations.
Maintained cleanliness and organization of checkout area and surrounding displays.
Handled cash, credit, and debit payments following company procedures.
Collaborated with team members to ensure smooth store operations during peak hours.