Ashley Grimes
King
Summary
Dynamic and dedicated licensed cosmetologist with a proven track record at Copper Penny Hair Studio, excelling in client education and personalized services. Skilled in hair coloring and highlighting, I consistently increased salon revenue through effective upselling while fostering strong client relationships through exceptional social skills and active listening.
Overview
5
5
years of professional experience
Work History
Cosmetologist
Copper Penny Hair Studio
05.2022 - 03.2025
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Educated clients on proper hair care techniques to promote healthier hair between appointments.
- Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
- Researched latest trends in hair and makeup to stay updated on color, style, and technique.
- Conducted thorough consultations with clients to assess their desired outcomes and develop customized treatment plans accordingly.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
Cosmetologist
Glam Color Bar
11.2019 - 05.2022
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
- Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
- Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
- Maintained regular client list and successfully handled walk-in customers.
- Utilized latest techniques in balayage, ombre, highlights and color correction.
- Provided pre- and post-service consultations to accurately assess clients' needs.
Education
Cosmetologist - Cosmetology
Empire Beauty School
Lakeland, FL11.2019
Skills
- Social skills
- Friendly communication
- Active listening
- Licensed cosmetologist
- Hair coloring and highlighting
- Social media promotion
- Client education
- Client consultation
- Trend awareness
- Selling and upselling
- Product sales
- Hair cutting and trimming
Timeline
Cosmetologist
Copper Penny Hair Studio
05.2022 - 03.2025
Cosmetologist
Glam Color Bar
11.2019 - 05.2022
Cosmetologist - Cosmetology
Empire Beauty School
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