Sylvia Freeman
CAPS
Greensboro
23
years of professional experience
Friendly, dependable, and adaptable professional with strong customer service, teamwork, and problem-solving skills. Skilled in multitasking, organization, and time management while maintaining attention to detail.
Work History
Home Health Caregiver
1 Year 7 Months- Assisted clients with bathing, grooming, dressing, and personal hygiene needs.
- Monitored vital signs and reported changes in client condition promptly.
- Prepared meals according to dietary guidelines and client preferences.
- Supported mobility, transfers, and safe ambulation throughout daily routines.
- Maintained clean living spaces through light housekeeping and laundry tasks.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Line Leader
3 Years 7 Months- Led production line operations to maintain workflow, quality standards, and daily output goals.
- Coordinated team assignments to balance labor, reduce downtime, and support smooth shift transitions.
- Trained new line employees on equipment use, safety procedures, and production expectations.
- Monitored product quality to identify defects and ensure consistent compliance with specifications.
Sales Manager
5 Years 3 Months- Directed sales floor operations, ensuring consistent merchandising, recovery, and customer service standards.
- Led associate coaching on sales techniques, product knowledge, and service expectations.
- Monitored inventory levels and coordinated stock replenishment to support selling floor readiness.
- Analyzed daily sales trends to adjust staffing, priorities, and floor coverage.
- Resolved customer concerns promptly, preserving service quality and brand loyalty.
Education
GED
Skills
Customer service
Problem-solving
Organizational skills
Time management
Task prioritization
Conflict resolution
Multitasking
Dependable
Flexible
Team collaboration
Positive attitude
Timeline
Home Health Caregiver
CAPS
04.2025 - CurrentRead More
Line Leader
Ryan and Scott
02.2015 - 09.2018Read More
Sales Manager
Citi Trends
03.2004 - 06.2009Read More
GTCC
GED
Read More