Ashley Faguett
Greenville
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
8
8
years of professional experience
Work History
Quality Assurance Backup Personnel
BPL Plasma/Kedplasma
12.2024 - Current
- Provide quality assurance support as needed to ensure compliance with FDA, cGMP and company guidelines
- Track and process donor and operational data through NexLynk
- Collaborate with staff to investigate deviations and assist with implementing corrective actions
Medical Receptionist Group Leader
BPL Plasma/Kedplasma
12.2023 - Current
Medical Receptionist Area Expert/Trainer
BPL Plasma/Kedplasma
04.2023 - Current
Donor Center Technician
BPL Plasma/Kedplasma
02.2023 - 12.2023
Medical Receptionist
20/20 Vision Center
09.2022 - 02.2023
- Delivered high quality customer service in a clinical setting, handled multi-line phones, and front desk operations
Lab Technician
ARCpoint Labs of ENC
08.2020 - 09.2022
- Maintained appointments through Microsoft Outlook and responded to clients inquiries via phone
Hostess/Server/To-go Person
Logan’s Roadhouse
06.2017 - 01.2021
Education
Bachelor of Arts - Psychology
East Carolina University
Greenville, NC05-2026
Associate of Arts -
Pitt Community College
Winterville, NC05.2022
Certificate - Medical Receptionist
Pitt Community College
Winterville, NC05-2022
Skills
- Customer support
- CRM
- ERM
- Technical documentation
- QA
- HIPPA
- FDA
- SOPs
- Conflict resolution
- Multi-tasking
- Leadership
- Microsoft Office
- Microsoft Excel
- Outlook
- Quickbooks
- Data entry (60 WPM)
- Teamwork and collaboration
- Problem-solving
- Critical thinking
Timeline
Quality Assurance Backup Personnel
BPL Plasma/Kedplasma
12.2024 - Current
Medical Receptionist Group Leader
BPL Plasma/Kedplasma
12.2023 - Current
Medical Receptionist Area Expert/Trainer
BPL Plasma/Kedplasma
04.2023 - Current
Donor Center Technician
BPL Plasma/Kedplasma
02.2023 - 12.2023
Medical Receptionist
20/20 Vision Center
09.2022 - 02.2023
Lab Technician
ARCpoint Labs of ENC
08.2020 - 09.2022
Hostess/Server/To-go Person
Logan’s Roadhouse
06.2017 - 01.2021
Bachelor of Arts - Psychology
East Carolina University
Associate of Arts -
Pitt Community College
Certificate - Medical Receptionist
Pitt Community College
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