Ashley Everette
Eden
Summary
Reliable worker with excellent communication, time management, and computer skills. A team player, fast learner and a driven and detail-oriented individual with a passion for growth and efficiency to meet company needs.
Overview
19
19
years of professional experience
Work History
Customer Service Representative
Dayspring Family Medicine Associates
Eden
08.2024 - 03.2025
- Checked patients in and out for appointments and collected co-payments.
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
- Scheduled and confirmed patient appointments and consultations.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
Business Development Representative
Impex Auto Sales
Greensboro
01.2023 - 08.2023
- Provided product information to customers and aligned products with customer needs to boost satisfaction
- Followed up with customers after sales to gain feedback
- Grew and maintained existing customer and partner relationships
- Used knowledge of company products and services to recommend solutions to customers
- Used effective sales and inbound and outbound telephone techniques to build client relationships and uncover product and service needs
- Contacted potential customers via phone or email to establish rapport and set up meetings
Server
66 Grill and Taphouse
Kernersville
10.2022 - 01.2023
- Demonstrated ability to interact with customers in a friendly and professional manner
- Persuaded or influenced guest purchase by enticing with higher margin items and add-ons
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
- Processed payments and completed register transactions accurately
Server
Texas Roadhouse
Greensboro
01.2022 - 10.2022
- Informed customers of daily specials
- Utilized teamwork skills to collaborate effectively with kitchen staff during busy periods
- Responded promptly to guest complaints or concerns to maintain positive relationships between restaurant management and patrons
- Checked on guests to verify satisfaction with each course
Service Advisor
Rice Toyota
Greensboro
08.2021 - 01.2022
- Developed relationships with customers by providing professional advice on maintenance and repair services
- Determined charges for services requested and arranged for billing
- Provided excellent customer service to all guests, demonstrating strong communication and problem-solving skills
- Scheduled service appointments for customers
Business Development Representative
Camping World
Colfax
07.2018 - 09.2021
- Used knowledge of company products and services to recommend solutions to customers
- Responded promptly to customer queries to increase overall satisfaction
- Built and established strong relationships with customers, enabling long-term partnerships
- Contacted potential customers via phone or email to establish rapport and set up meetings
- Established strong working relationships with internal teams across departments
Server
East Coast Wings
Burlington
04.2021 - 08.2021
- Exercised focus and concentration to keep track of tables and remember orders
- Provided excellent customer service by anticipating needs and responding promptly to requests
- Delivered customer checks and securely processed credit card or cash payments
Server
Wellspring Retirement
Greensboro
06.2011 - 08.2017
- Responded promptly to guest complaints or concerns to maintain positive relationships between restaurant management and patrons
- Memorized frequent customer preferences to build relationships and loyalty
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
- Demonstrated ability to interact with customers in a friendly and professional manner
Car Detailer
Golden Touch Carwash
Greensboro
05.2006 - 05.2011
- Demonstrated skill in cleaning and detailing vehicles using a variety of tools and products, including polishes, waxes, detergents, vacuums, buffers and steam cleaners
- Maintained equipment used for car detailing services such as air compressors, pressure washers and buffing machines
- Applied polishes, waxes and masking materials to preserve and restore vehicle's interiors and exteriors
- Vacuumed, shampooed, and steam-cleaned interiors of vehicles to remove dirt and debris
Education
High School Diploma -
Northwest Guilford High School
Greensboro07.2009
Business Administration -
Guilford Technical Community College
GreensboroSkills
- Time Management
- Problem Solving
- Multitasking Abilities
- Active Listening
- Excellent Communication
- Organizational Skills
- Quick learner traits
Timeline
Customer Service Representative
Dayspring Family Medicine Associates
08.2024 - 03.2025
Business Development Representative
Impex Auto Sales
01.2023 - 08.2023
Server
66 Grill and Taphouse
10.2022 - 01.2023
Server
Texas Roadhouse
01.2022 - 10.2022
Service Advisor
Rice Toyota
08.2021 - 01.2022
Server
East Coast Wings
04.2021 - 08.2021
Business Development Representative
Camping World
07.2018 - 09.2021
Server
Wellspring Retirement
06.2011 - 08.2017
Car Detailer
Golden Touch Carwash
05.2006 - 05.2011
High School Diploma -
Northwest Guilford High School
Business Administration -
Guilford Technical Community College
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