Ashley Epps
Fuquay-Varina
Summary
Proven Office Assistant at Big Blue Marble Academy, adept in administrative support and customer service, streamlined office operations by implementing efficient filing systems, enhancing team productivity. Demonstrates exceptional time management and teamwork skills, achieving high accuracy in data entry tasks. Committed to fostering positive work environments and increasing customer satisfaction. Skilled in administrative support and office coordination. Utilizes organizational skills to manage schedules and maintain records efficiently—track record of effective communication and problem-solving in dynamic office environments.
Overview
10
10
years of professional experience
Work History
Office Assistant
Big Blue Marble Academy
11.2023 - Current
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Strengthened office organization by implementing new filing systems and digital record-keeping practices.
- Streamlined communication within office, ensuring timely dissemination of important information to all staff members.
- Facilitated better customer service by promptly addressing inquiries and concerns via phone and email.
- Facilitated smooth workflow by efficiently handling multiple administrative tasks simultaneously, prioritizing according to urgency and importance.
- Increased team productivity, organizing and scheduling appointments and meetings without overlap.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before they were depleted.
- Processed incoming and outgoing mail and packages according to established procedures.
- Edited and proofread documents for accuracy and completeness.
- Coordinated and scheduled meetings and appointments.
- Supported staff on special assignments and ad hoc projects.
- Assisted with onboarding of new employees.
Preschool Teacher
Big Blue Marble Academy
06.2023 - 11.2023
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
- Established positive communication with parents in daily conversation and formal conferences.
- Applied play-based strategies to provide diverse approaches to learning.
- Gave one-on-one attention to children while maintaining overall focus on the entire group.
- Boosted children's social development by promoting positive interactions among peers through group activities and collaborative projects.
- Strengthened communication skills among preschoolers through daily dialogue practice during circle time sessions.
- Assisted and supervised 18 children throughout the entire school day.
- Evaluated student performance regularly through observation, assessment tools, and parent-teacher conferences to ensure academic growth was being achieved consistently across all areas of development.
- Improved student behavior by implementing effective classroom management strategies and establishing clear expectations for conduct.
- Allow discovery time in the schedule each day.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
- Increased parent involvement by effectively communicating with families about upcoming events, volunteer opportunities, and student progress reports.
- Coordinated with colleagues to develop interdisciplinary lessons, enriching students' educational experience.
Toddler Teacher
Kids R Kids Learning Academy
11.2021 - 06.2023
- Assisted in maintaining a clean, organized classroom that met required health and safety standards according to state regulations.
- Created a safe, nurturing environment that fostered creativity, curiosity, and exploration among toddlers.
- Led small group activities designed to enhance language skills, fine motor abilities, and problem-solving techniques among toddlers.
- Provided structured daily routines that balanced physical activity, cognitive development, social-emotional growth, and rest periods.
- Developed individualized lesson plans tailored to each child''s needs, promoting overall growth and development.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Worked closely with fellow teachers to share ideas, exchange feedback, and collaborate on curriculum planning efforts across classrooms.
- Collaborated with parents to establish consistent routines and maintain open communication channels for optimal child support.
- Supported children during transitions between activities or environments by providing clear instructions and guidance as needed.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Enhanced learning experiences by incorporating age-appropriate activities and play-based teaching methods.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
- Managed classroom materials and resources effectively to ensure a well-stocked learning environment at all times.
- Adapted teaching methods and materials to accommodate diverse learning styles among toddlers effectively.
- Allowed for ample outdoor discovery time in schedule each day.
- Monitored children''s progress through regular assessments and adjusted teaching approaches accordingly.
- Implemented positive discipline strategies to reinforce appropriate behavior in the classroom.
- Ensured all children felt valued, respected, and included within the classroom by fostering a culture of empathy and support.
- Maintained accurate records of children''s developmental milestones and prepared detailed reports for parent-teacher conferences.
- Established strong relationships with families, fostering trust and collaboration in supporting each child''s development.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Gathered materials and resources to prepare for lessons and activities.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
- Implemented curriculum to enhance classes with learning-focused activities.
- Established positive relationships with students and families.
- Organized and supervised large and small group activities.
- Modeled positive behavior and communication skills for students.
Assistant Pre-K Teacher
KinderCare Learning Centers
09.2020 - 11.2021
- Participated in professional development opportunities to stay current on best practices in early childhood education, continually improving instructional techniques.
- Contributed to a positive school culture by participating in staff meetings, committees, and community events as needed.
- Developed strong relationships with parents and guardians, fostering a supportive learning environment for students.
- Provided ongoing feedback to students on their work, helping them set goals for improvement and celebrate successes.
- Collaborated with fellow teachers to create interdisciplinary lessons, enhancing student understanding of complex topics.
- Assessed student progress regularly and adjusted instruction to meet individual needs, ensuring academic success for all learners.
- Enhanced literacy skills by incorporating storytelling, word games, and various reading materials into daily lessons.
- Promoted physical development through outdoor playtime activities tailored specifically for preschool-aged children.
- Maintained accurate records of student attendance, assessment data, and progress reports for parent-teacher conferences.
- Supported students'' social-emotional development through nurturing interactions and age-appropriate guidance during challenging situations.
- Managed classroom routines efficiently, maximizing instructional time and minimizing transitions for students.
- Utilized hands-on activities and engaging materials to inspire curiosity and creativity in young learners.
- Assisted lead teacher in the planning and implementation of daily lesson plans, ensuring alignment with state standards and curriculum objectives.
- Implemented positive behavior support strategies, reducing classroom disruptions and promoting a focused learning environment.
Assistant Teacher
The Learning Experience
01.2015 - 10.2017
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch, and daily student intake and dismissal.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Completed daily reports, meal count sheets, and attendance logs.
- Organized and labeled materials and displayed students' work in a manner appropriate for their ages and perceptual skills.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
- Developed strong rapport with students by demonstrating genuine care for their well-being and academic success.
- Worked with teachers to design lesson plans and coordinate activities for classes.
Education
GED -
Wake Technical Community College
Raleigh, NC05-2018
Skills
- Customer service
- Administrative support
- Time management
- Teamwork
- First aid and CPR
- Office management
- Problem-solving abilities
- Reliability
- Detail-oriented
Timeline
Office Assistant
Big Blue Marble Academy
11.2023 - Current
Preschool Teacher
Big Blue Marble Academy
06.2023 - 11.2023
Toddler Teacher
Kids R Kids Learning Academy
11.2021 - 06.2023
Assistant Pre-K Teacher
KinderCare Learning Centers
09.2020 - 11.2021
Assistant Teacher
The Learning Experience
01.2015 - 10.2017
GED -
Wake Technical Community College
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