Detail-oriented leader with a commitment to maintaining clean, efficient workspaces and delivering exceptional customer service. Flexible and adaptable, ready to leverage skills to enhance team performance and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Team Lead
Pelican's Snoballs
North Wilkesboro
07.2024 - 01.2026
Trained new staff on preparation and customer service standards.
Resolved customer inquiries and maintained high satisfaction levels.
Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
Kept work areas clean, neat and free of safety hazards to maximize efficiency.
Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.