Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ashley Conley

Nebo

Summary

Dynamic Senior Production Technician with extensive experience at Baxter, excelling in operational excellence and advanced troubleshooting. Proven track record in enhancing productivity and ensuring compliance with safety standards. Strong collaborator and effective communicator, adept at training teams and implementing waste reduction strategies to optimize resources.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Senior Production Technician

Baxter
09.2023 - Current
  • Operated and maintained production machinery to ensure efficient workflow.
  • Assisted in quality control processes to uphold safety and compliance standards.
  • Collaborated with team members to troubleshoot equipment issues effectively.
  • Followed established safety protocols to minimize workplace hazards.
  • Scheduled routine maintenance on machinery to enhance operational reliability.
  • Participated in training sessions to develop skills in equipment operation and safety procedures.
  • Adapted quickly to new processes and technologies within the production environment.
  • Step in as Team Lead when supervisor is out.

Kiefel Operator

Baxter
04.2019 - Current
  • Operated machinery to ensure efficient production processes and maintain safety standards.
  • Monitored equipment performance, identifying areas for maintenance and improvement.
  • Collaborated with team members to streamline workflows, enhancing overall productivity.
  • Assisted in training new operators on equipment usage and safety protocols.
  • Conducted quality control checks to ensure product consistency and compliance with specifications.
  • Implemented best practices for inventory management, reducing waste and optimizing resources.
  • Maintained clean and organized workstations, adhering to health and safety regulations.
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Provided on-the-job training to newly hired workers and team members.
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.

Filling Operator

Baxter
01.2012 - Current
  • Operated filling machinery to ensure efficient production flow and product quality.
  • Monitored fill levels and adjusted settings for optimal performance and accuracy.
  • Trained new team members on safety protocols and operational procedures.
  • Conducted routine maintenance checks on equipment to prevent downtime.

Customer Service Representative

Sitel
01.2008 - 01.2009
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Guided team members in handling complex customer issues, fostering collaborative resolutions.
  • Streamlined support processes, enhancing response times and overall customer satisfaction.
  • Trained new staff on service protocols and software systems to ensure consistent performance.
  • Citizen's Bank customer service needs and account management via telephone.
  • Resolved banking issues, increased credit line, issued bank cards, affidavits

Filling Operator

Baxter
01.2007 - 01.2008

Run production in sterile manufacturing facility adhering to FDA standards.

Fill IV solution bags, inspect product for quality and accuracy.

Dietary Aide

Rose Hill Health and Rehab
01.2005 - 01.2008
  • Assisted in meal preparation and assembly for residents, ensuring dietary needs met.
  • Maintained cleanliness and organization of kitchen and dining areas to comply with health standards.
  • Collaborated with culinary team to develop and implement menu options tailored to resident preferences.
  • Supported nutritional staff in conducting resident assessments, contributing to personalized care plans.
  • Trained new team members on food safety protocols and proper handling techniques.
  • Monitored inventory levels, assisting in ordering supplies to ensure continuous service availability.

Team Trainer

Kentucky Fried Chicken
01.2002 - 01.2005
  • Developed training programs enhancing team performance and operational efficiency.
  • Facilitated workshops to improve employee engagement and knowledge retention.
  • Evaluated training effectiveness through feedback and performance assessments.
  • Mentored new employees, fostering a culture of continuous learning and improvement.
  • Conducted regular assessments to ensure compliance with industry standards and regulations.
  • Trained other employees in customer service, food safety, and performance requirements.
  • Cross-trained existing employees to maximize team agility and performance.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Taught new team members correct procedures for all areas of operations.
  • Trained new employees in specific job requirements.
  • Maintained current knowledge of all team position requirements.

Education

Associate of Science - Office Administration

Mcdowell Technical Community College
Marion, NC
08-2017

Skills

  • Operational excellence
  • Electrical systems
  • Environmental monitoring
  • Production scheduling
  • Waste reduction strategies
  • Advanced troubleshooting
  • Machine operation
  • Testing and troubleshooting
  • Materials handling
  • Mechanical troubleshooting
  • Quality control
  • GMP implementation
  • Teamwork
  • Teamwork and collaboration
  • Time management
  • Attention to detail
  • Multitasking
  • Problem-solving abilities
  • Excellent communication
  • Organizational skills
  • Team collaboration
  • Active listening

Certification

QT-Certification

Train-The-Trainer Certified


Timeline

Senior Production Technician

Baxter
09.2023 - Current

Kiefel Operator

Baxter
04.2019 - Current

Filling Operator

Baxter
01.2012 - Current

Customer Service Representative

Sitel
01.2008 - 01.2009

Filling Operator

Baxter
01.2007 - 01.2008

Dietary Aide

Rose Hill Health and Rehab
01.2005 - 01.2008

Team Trainer

Kentucky Fried Chicken
01.2002 - 01.2005

Associate of Science - Office Administration

Mcdowell Technical Community College
Ashley Conley