Ashley Blount
Winston-Salem
Summary
Work coordination professional with track record of efficiently managing schedules and resources to ensure smooth operations. Valued for strong team collaboration and results-driven mindset, consistently adapting to changing needs. Recognized for exceptional organizational and communication skills, ensuring reliability and effectiveness in every task.
Overview
19
19
years of professional experience
Work History
Work Coordinator
Johnson Service Group (Piedmont Natural Gas)
06.2021 - 10.2025
- Verify, submit, and approve invoices up to $10,000
- Create permits for work on state roads
- Submit work order for technician
- Submit work order for Contractors
- Check old accounts and retire inactive accounts
- Check accounts for gas leaks and put repair orders in
- Attend team, county, and districts monthly meetings
- Work in programs such as Maximo, SAP, S2K, teams, Locusview, GSA lite, Gas Service Card, ArcGIS
- Incoming and outgoing emails from staff and contractors
- Schedule meetings with district team members
- Coordinated workflow processes to optimize project timelines and resource allocation.
- Developed and maintained effective communication channels among cross-functional teams.
Maintenance Coordinator
Arbor Acres
04.2020 - 04.2021
- Inbound/outbound call
- Schedule appointments
- Creating new work order
- Assigning work order to maintenance techs
- Ordering appliances
- Inventory tracking/ordering supplies
- Schedule/Assist outside vendors
- Maintain daily work schedule
- Check work order for completion
- Invoicing
- Data Entry
- Creating/Update excel spread sheet
- Updating resident information
- Co-chair safety committee
Care Coordination Assistant
Wake Forest Baptist Hospital
12.2017 - 04.2020
- Department Timekeeper for 150+ employees (PeopleSoft)
- Calculate weekly hours worked
- Add special pay hours/overtime hours for salary and hourly employees
- Submit bi-weekly Timesheet to payroll
- Maintain Employee Scheduled time off spread sheet
- Subtract employees vacation hours from their vacation bucket
- Update department monthly calendar
- Assist patients with Medicare forms
- Deliver Medicare rights forms to patients
- Update patients paper files daily
- Enter daily notes into electronic files (EPIC)
- Assist Social Workers/Case Managers
- Inbound/outbound call
- File, Fax, Copy, Email
Administrative Assistant/Wellness Coordinator
City Of Winston-Salem
10.2014 - 11.2017
- Type official meeting minutes
- Communicate with instructors to each wellness classes
- Create monthly calendars with available wellness classes
- Create fliers to advertise upcoming classes
- Request for payments for instructors
- Update spread sheet tracking attendance for class
- Update intranet with schedules and class information
- Fill out monthly expense report
- Inbound/outbound call
- Schedule appointments
- Assist with RN's notes
- Inventory tracking/ordering supplies
- Create new employee badged
- Check in patients
- Distributes inter-office mail
- File, Fax, Copy, Email
Customer Service/Administrative Secretary
Winston Personnel Group
06.2013 - 10.2014
- Inbound/outbound call
- Schedule appointments
- Assist with RN's notes
- Check in patients
- Filling out excel spread sheet
- Create service tickets for customers
- Assign tickets to Techs
- Train customers on new phones set up
- Inventory tracking/ordering supplies
- Create new employee badged
- Distributes inter-office mail
- File, Fax, Copy, Email
Customer Service
Convenient Appliance Service Inc
10.2013 - 06.2014
- Inbound/Outbound calls
- Schedule appointments
- Assign tickets to service tech
- Dispatch service calls to technicians
- Take payments
- File, Fax, Copy, Email
Staffing Specialist
Stewart Staffing
04.2012 - 04.2013
- Inbound / Outbound calls.
- Assist with weekly payroll for 150+ employees.
- Date Entry, entering new customer's information.
- Interview new customer's for job placement
Assistant Manager
Skate Haven
06.2011 - 08.2012
- Open / Close building during sections.
- Assist employees with daily tasks and issues.
- Responsible for the accuracy of daily deposits.
- Assist with the training of new employees
Customer Care/Routing Rep
Sun Delivery Inc
09.2009 - 02.2011
- Inbound / Outbound calls to set up date and time of deliveries for the customers.
- Scheduling appointment, responsible for the day to day delivery scheduling.
- Routing delivery driver's trips using the program Streets & Trips.
- Date Entry, entering customer's order information.
Administrative Assistant
Graham Personnel Services
02.2009 - 09.2009
- Data Entry, entering customer's order information.
- Inbound/Outbound calls to set up date and time of deliveries for customers.
- Copying pertinent information and faxing requested documents.
RSR/Inventory Manager
Cricket Communication
12.2006 - 11.2008
- Responsible for monies at register, and deposits
- Maintaining Inventory paperwork
- Responsible for the accuracy of bank deposits
- Assist with the training of new employees
- Research and resolve major account and telephone problems
- Responsible for readiness of the store and staff before opening
Education
High school or equivalent -
Skills
- Workload balancing
- Task delegation
- Scheduling coordination
- Assertiveness
- Meeting facilitation
- Proactivity
- Team management
- Motivational leadership
- Staff development
- Customer service
- Problem-solving
- Time management
Timeline
Work Coordinator
Johnson Service Group (Piedmont Natural Gas)
06.2021 - 10.2025
Maintenance Coordinator
Arbor Acres
04.2020 - 04.2021
Care Coordination Assistant
Wake Forest Baptist Hospital
12.2017 - 04.2020
Administrative Assistant/Wellness Coordinator
City Of Winston-Salem
10.2014 - 11.2017
Customer Service
Convenient Appliance Service Inc
10.2013 - 06.2014
Customer Service/Administrative Secretary
Winston Personnel Group
06.2013 - 10.2014
Staffing Specialist
Stewart Staffing
04.2012 - 04.2013
Assistant Manager
Skate Haven
06.2011 - 08.2012
Customer Care/Routing Rep
Sun Delivery Inc
09.2009 - 02.2011
Administrative Assistant
Graham Personnel Services
02.2009 - 09.2009
RSR/Inventory Manager
Cricket Communication
12.2006 - 11.2008