Work coordination professional with track record of efficiently managing schedules and resources to ensure smooth operations. Valued for strong team collaboration and results-driven mindset, consistently adapting to changing needs. Recognized for exceptional organizational and communication skills, ensuring reliability and effectiveness in every task.
Overview
19
19
years of professional experience
Work History
Work Coordinator
Johnson Service Group (Piedmont Natural Gas)
06.2021 - 10.2025
Verify, submit, and approve invoices up to $10,000
Create permits for work on state roads
Submit work order for technician
Submit work order for Contractors
Check old accounts and retire inactive accounts
Check accounts for gas leaks and put repair orders in
Attend team, county, and districts monthly meetings
Work in programs such as Maximo, SAP, S2K, teams, Locusview, GSA lite, Gas Service Card, ArcGIS
Incoming and outgoing emails from staff and contractors
Schedule meetings with district team members
Coordinated workflow processes to optimize project timelines and resource allocation.
Developed and maintained effective communication channels among cross-functional teams.
Maintenance Coordinator
Arbor Acres
04.2020 - 04.2021
Inbound/outbound call
Schedule appointments
Creating new work order
Assigning work order to maintenance techs
Ordering appliances
Inventory tracking/ordering supplies
Schedule/Assist outside vendors
Maintain daily work schedule
Check work order for completion
Invoicing
Data Entry
Creating/Update excel spread sheet
Updating resident information
Co-chair safety committee
Care Coordination Assistant
Wake Forest Baptist Hospital
12.2017 - 04.2020
Department Timekeeper for 150+ employees (PeopleSoft)
Calculate weekly hours worked
Add special pay hours/overtime hours for salary and hourly employees
Submit bi-weekly Timesheet to payroll
Maintain Employee Scheduled time off spread sheet
Subtract employees vacation hours from their vacation bucket
Update department monthly calendar
Assist patients with Medicare forms
Deliver Medicare rights forms to patients
Update patients paper files daily
Enter daily notes into electronic files (EPIC)
Assist Social Workers/Case Managers
Inbound/outbound call
File, Fax, Copy, Email
Administrative Assistant/Wellness Coordinator
City Of Winston-Salem
10.2014 - 11.2017
Type official meeting minutes
Communicate with instructors to each wellness classes
Create monthly calendars with available wellness classes
Create fliers to advertise upcoming classes
Request for payments for instructors
Update spread sheet tracking attendance for class
Update intranet with schedules and class information
Fill out monthly expense report
Inbound/outbound call
Schedule appointments
Assist with RN's notes
Inventory tracking/ordering supplies
Create new employee badged
Check in patients
Distributes inter-office mail
File, Fax, Copy, Email
Customer Service/Administrative Secretary
Winston Personnel Group
06.2013 - 10.2014
Inbound/outbound call
Schedule appointments
Assist with RN's notes
Check in patients
Filling out excel spread sheet
Create service tickets for customers
Assign tickets to Techs
Train customers on new phones set up
Inventory tracking/ordering supplies
Create new employee badged
Distributes inter-office mail
File, Fax, Copy, Email
Customer Service
Convenient Appliance Service Inc
10.2013 - 06.2014
Inbound/Outbound calls
Schedule appointments
Assign tickets to service tech
Dispatch service calls to technicians
Take payments
File, Fax, Copy, Email
Staffing Specialist
Stewart Staffing
04.2012 - 04.2013
Inbound / Outbound calls.
Assist with weekly payroll for 150+ employees.
Date Entry, entering new customer's information.
Interview new customer's for job placement
Assistant Manager
Skate Haven
06.2011 - 08.2012
Open / Close building during sections.
Assist employees with daily tasks and issues.
Responsible for the accuracy of daily deposits.
Assist with the training of new employees
Customer Care/Routing Rep
Sun Delivery Inc
09.2009 - 02.2011
Inbound / Outbound calls to set up date and time of deliveries for the customers.
Scheduling appointment, responsible for the day to day delivery scheduling.
Routing delivery driver's trips using the program Streets & Trips.
Date Entry, entering customer's order information.
Administrative Assistant
Graham Personnel Services
02.2009 - 09.2009
Data Entry, entering customer's order information.
Inbound/Outbound calls to set up date and time of deliveries for customers.
Copying pertinent information and faxing requested documents.
RSR/Inventory Manager
Cricket Communication
12.2006 - 11.2008
Responsible for monies at register, and deposits
Maintaining Inventory paperwork
Responsible for the accuracy of bank deposits
Assist with the training of new employees
Research and resolve major account and telephone problems
Responsible for readiness of the store and staff before opening