Results-oriented achiever with a track record of surpassing targets and driving success in fast-paced environments. Combining strategic thinking with hands-on experience, consistently delivering impactful solutions that enhance organizational performance. Ability to exceed expectations and drive results sets apart as a valuable asset to any team.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Safe School Awareness
Hoke County Schools
08.2023 - 04.2024
Safeguarded all safety measures are followed under local, state, and federal regulations related to school safety and emergency preparedness
Proactively identified potential safety risks and developed strategies to mitigate hazards to ensure a secure learning environment
Designed, updated, and implemented safety policies and procedures aligned with compliance standards
Conducted regular audits of safety equipment, emergency plans, and student awareness initiatives to ensure full compliance
Guided comprehensive training programs for students and staff on topics such as anti-bullying policies, evacuation procedures, and emergency response compliance
Efficiently communicated safety standards and regulatory requirements to administrators, staff, students, and parents
Reinforced a culture of safety and compliance by influencing stakeholders to prioritize risk mitigation and adherence to safety protocols
Correctional Case Manager and Rehabilitation Specialist
ALVIS House – Ohio Link Toledo
06.2022 - 07.2023
Designed and applied rehabilitation policies in compliance with correctional regulations to guide inmate reintegration strategies
Composed investigations into inmate behavior and prepared detailed reports that adhere to compliance guidelines
Analyzed case files and inmate behavior trends to develop data-driven rehabilitation plans that meet compliance standards
Evaluated risks associated with inmate rehabilitation, ensuring actions comply with probationary and correctional guidelines
Educated inmates on rehabilitation programs and behavioral expectations to promote compliance with court-mandated directives
Prioritized multiple inmate cases and ensuring deadlines for reports and reviews are met in compliance with institutional policies
Safeguarded sensitive information related to inmate records and case details in strict compliance with confidentiality regulations
Correctional and Field Training Officer
Department of Rehabilitation and Corrections
02.2017 - 06.2022
Provided compliance-based training programs for correctional officers, emphasizing safety, ethics, and adherence to legal standards
Executed department policies and ensured officers follow regulations in line with compliance requirements
Led performance audits and inspections to ensure officer conduct aligns with correctional compliance standards
Evaluated officers in ethical decision-making, ensuring actions align with integrity and regulatory expectations
Mediated disputes between staff and inmates, ensuring outcomes comply with institutional policies and conflict resolution techniques
Influenced the adoption of compliance-focused practices by leading by example and providing constructive feedback
Security Training Officer and Safety
Kalahari Resorts and Conventions
04.2016 - 02.2017
Identified and assessed security vulnerabilities to mitigate potential risks in compliance with safety regulations
Developed and delivered training sessions focused on regulatory compliance, including emergency response and workplace safety
Created and enforced security protocols that comply with organizational and regulatory safety standards
Revised security logs and conducted safety audits to ensure continuous compliance with policies
Addressed and resolved security breaches or incidents while maintaining adherence to compliance protocols
Allied safety initiatives with long-term organizational compliance goals to enhance overall security posture
Conveyed incidents and updated stakeholders on compliance-related findings and recommendations
Customer Service and Training Manager
Krispy Kreme Corporation
10.2014 - 02.2016
Inspired customer service teams to adhere to compliance standards by modeling ethical behavior and best practices
Initiated and implemented service policies to ensure regulatory compliance in customer interactions
Facilitated training sessions to educate staff on compliance-related customer service techniques and policies
Examined customer service processes and interactions to ensure compliance with organizational standards and regulations
Understood customer disputes while ensuring that actions comply with company policies and consumer protection regulations
Corresponded service policies and compliance requirements clearly to staff and customers
Equipment Operator
Sears Logistics
08.2014 - 05.2015
Operated machinery in compliance with OSHA regulations and industry safety standards
Recognized operational hazards and implemented risk reduction strategies in line with compliance protocols
Monitored and contributed to the development of equipment usage policies for improved compliance
Managed operational schedules to complete tasks safely and within regulatory deadlines
Diagnosed machinery thoroughly to identify potential safety issues and maintain compliance with maintenance standards
Shipping Coordinator/Fulfillment Specialist
Quidsi/Amazon
10.2011 - 10.2014
Clarified that all shipments comply with federal and international shipping regulations and safety standards
Moderated packaging and transportation risks to comply with product safety guidelines
Tracked and reviewed shipment records to ensure accuracy and compliance with contractual obligations
Calculated inventory management software to maintain data integrity and regulatory compliance
Directed logistical issues and finding compliant solutions to delivery challenges
Secured customer data and proprietary information in compliance with data privacy laws
Education
Master of Science - Cybersecurity
Maryville University
St. Louis, MO
01.2024
Bachelor of Science - Criminal Justice
Keystone College
La Plume, PA
01.2016
Associate of Science - Criminal Justice
Northampton Community College
Bethlehem, PA
01.2012
Skills
Regulatory Knowledge
Risk Management
Policy Development and Implementation
Auditing/Monitoring
Ethical Decision-Making
Communication Skills
Technological Proficiency
Stakeholder Engagement
Strategic Thinking
Time Management
Attention to Detail
Problem-Solving
Investigation/Reporting
Training/Education
Conflict Resolution
Analytical Thinking
Project Management
Confidentiality/Discretion
Adaptability/Flexibility
Leadership/Influence
Community engagement
Mental health support
Recovery planning
Behavioral assessment
Crisis intervention
Case management
Certification
Incident Management Response: Cloud Security
Incident Management Response: Understanding DNS Attacks
Learning Cyber Incident Response and Digital Forensics
Securing Internet-Accessible Systems
Fundamentals of Cyber Risk Management
Foundations of Cybersecurity for Manager
Cloud Computing Security
Crisis Intervention
Timeline
Safe School Awareness
Hoke County Schools
08.2023 - 04.2024
Correctional Case Manager and Rehabilitation Specialist
ALVIS House – Ohio Link Toledo
06.2022 - 07.2023
Correctional and Field Training Officer
Department of Rehabilitation and Corrections
02.2017 - 06.2022
Security Training Officer and Safety
Kalahari Resorts and Conventions
04.2016 - 02.2017
Customer Service and Training Manager
Krispy Kreme Corporation
10.2014 - 02.2016
Equipment Operator
Sears Logistics
08.2014 - 05.2015
Shipping Coordinator/Fulfillment Specialist
Quidsi/Amazon
10.2011 - 10.2014
Bachelor of Science - Criminal Justice
Keystone College
Associate of Science - Criminal Justice
Northampton Community College
Incident Management Response: Cloud Security
Incident Management Response: Understanding DNS Attacks
Learning Cyber Incident Response and Digital Forensics
Securing Internet-Accessible Systems
Fundamentals of Cyber Risk Management
Foundations of Cybersecurity for Manager
Cloud Computing Security
Crisis Intervention
Master of Science - Cybersecurity
Maryville University
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