Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ashley Barnes

Summary

Versatile hospitality professional with nearly 10 years of customer service experience. Opening a new restaurant and later opening a new bar withing a restaurant, training has been an integral part of my food service career. Operating in fast paced environments while continuing to provide quality food and service.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Bartedner / Server

Texas Roadhouse
10.2024 - Current
  • Performing regular server duties such as running food and completing sidework while providing exceptional service to tables in my section
  • Being versatile and assisting behind the bar, even when serving my own tables, to provide a quality guest experience
  • Cleaning and stocking the bar appropriately according to cooperate standard during open, close, and mid-shifts
  • Passing secret dining shops according to cooperate standard

Server / Bartender / Bar Manager

Captian Larrys Seafood and Steaks
10.2022 - 10.2024

Host and Server

  • Seating the arriving guest
  • Cashing out guest for the entire restaurant as well as to-go orders
  • Managing togo orders, in person and over the phone
  • Maintaining overall cleanliness of he restaurant
  • Self manage tables' drinks and food orders as well as continuously doing side work and running food
  • Assembling salads and entrees to ensure quality presentation

Opening Bar Manager / On-Site Manager

  • Helping establish the first bar in the restaurant of almost thirty years
  • Making the weekly beer, wine, and liquor orders
  • Creating the regular and seasonal drink menu
  • Assisting with pricing of bar menu items and updating those changes in the POS systems.
  • Managing the Bar register
  • Educating servers and bar trainees on ALE protocols

Bartender

Kickback Jacks
10.2017 - 10.2022

Bartender

  • Regulating the bar top and surrounding tables on the patio.
  • Self managing food and beverage orders in the appropriate amount of time
  • Maintaining a clean and organized work space
  • Having ample knowledge of alcoholic beverages, on and off menu, for guest satisfaction
  • Educating and guiding servers on alcoholic beverages
  • Managing the bar register

New Restaurant Opening Server Trainer

  • Knowing the entire menu and how we prepare our made in house menu items
  • Teaching FOH trainees on company protocols, menu items, uniforms, and how to ring in food
  • Help servers establish a personal greet, while integrating the key points mandated by the cooperate office

Server/ Server Trainer

Texas Roadhouse
08.2016 - 10.2017
  • Performing regular servers duties including time management, fulfilling sidework, and communicating with guest
  • Having extensive menu knowledge and teaching new FOH trainees about made-in-house menu items
  • Teaching the companies core values and clarify the expectations of server duties
  • Showing new servers how to properly ring in drink and food orders
  • Explaining proper alcohol protocols and how to check IDs
  • Closing the restaurant and "checking out" servers before ending their shift
  • Managing a "bank" and cashing out tables in my section

Education

General Education

Appalachian State University
Boone NC
01-2015

Skills

  • Multitasking
  • Cash Management
  • Restaurant Opening Experience
  • Certified Trainer
  • Communication and guest interaction
  • Inventory Management

Certification

National Bartending Certification from Raleigh's Bartending School

Timeline

Bartedner / Server

Texas Roadhouse
10.2024 - Current

Server / Bartender / Bar Manager

Captian Larrys Seafood and Steaks
10.2022 - 10.2024

Bartender

Kickback Jacks
10.2017 - 10.2022

Server/ Server Trainer

Texas Roadhouse
08.2016 - 10.2017

General Education

Appalachian State University
Ashley Barnes