Summary
Overview
Work History
Education
Skills
Timeline
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Ashlee Hamilton

Charlotte

Summary

Self-motivated leader. Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Organized and dependable with success at managing multiple priorities with a positive attitude. Ability to handle multiple projects simultaneously with a high degree of accuracy and exceeding expectations.

Overview

4
4
years of professional experience

Work History

Operations Manager

Pandora
04.2025 - Current
  • Streamlined daily operations to enhance efficiency and reduce downtime.
  • Mentored team members to exceed daily sales goals and create customer relationships.
  • Implemented process improvements resulting in increased workflow productivity.
  • Led sales team to achieve quarterly goals through strategic planning and execution.
  • Streamlined reporting processes, improving accuracy in sales forecasting and performance tracking.

Sales Lead

Discovery Place Science
02.2025 - Current
  • Led team in achieving sales targets by implementing strategic selling techniques.
  • Mentored junior staff, enhancing their product knowledge and customer service skills.
  • Streamlined sales processes to improve efficiency and customer satisfaction.
  • Enhanced visitor experience through tailored communication and personalized recommendations.

Customer Experience Manager

TJ Maxx, TJX Companies
07.2023 - 01.2024
  • Developed training materials for new team members, improving onboarding process effectiveness.
  • Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
  • Supported sales team members in achieving individual goals and targets through coaching, mentoring, and guidance.
  • Boosted sales performance by training sales teams on effective communication strategies and credit card registration.

Consumer Insights Specialist

WLTX
03.2022 - 10.2023
  • Handled all data for news, marketing, and sales departments at WLTX.
  • Tracked target audiences, competitive landscape, societal trends, pre-campaign insights, post-campaign effectiveness for WLTX and its advertisers
  • Stayed current on trends related to consumer behaviors, demographics, media consumption, and key business categories
  • Performed effectively in the self-directed work environment, managing day-to-day tasks and requests.
  • Reviewed documents and data to identify trends and patterns.
  • Shadowed in WLTX News department for additional skillsets.
  • Copy and Continuity Cross trained for Traffic.

Lead Teacher

Sunshine House Academy
12.2021 - 03.2022
  • Planned and implemented different daily activities to enhance overall development and growth of every student.
  • Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
  • Maintained patience and level-headedness in diverse situations to support student development and personal growth.
  • Conferred with parents about student progress to boost family involvement and enhance student support.
  • Developed and optimized rich learning environment by capitalizing on diverse engagement strategies and enriching teaching techniques.
  • Chose optimum curriculum for each class and devised creative daily lesson plans to meet requirements and needs of different learners.

Social Media and Communications Coordinator

Political Campaign
05.2021 - 11.2021
  • Met Social Media and Communication needs of both the Mayoral of Orangeburg and US Senator of Florida.
  • Created social media content with consistent content and tone.
  • Increased voter engagement through social media.
  • Wrote social media content to increase engagement with voters.
  • Managed social media accounts for clients, generating interest for existing and upcoming product or service releases.
  • Identified appropriate marketing channels and target voters for campaigns.

Education

Bachelor of Arts - English And Mass Communications

Allen University
05.2022

Associate of Arts - Social Sciences And Arts

Tacoma Community College
05.2017

Skills

  • Team Oriented
  • Interpersonal
  • Effective Communicator
  • Attention to Detail
  • Planning and Implementation
  • Conflict resolution
  • Staff development
  • Customer service

Timeline

Operations Manager

Pandora
04.2025 - Current

Sales Lead

Discovery Place Science
02.2025 - Current

Customer Experience Manager

TJ Maxx, TJX Companies
07.2023 - 01.2024

Consumer Insights Specialist

WLTX
03.2022 - 10.2023

Lead Teacher

Sunshine House Academy
12.2021 - 03.2022

Social Media and Communications Coordinator

Political Campaign
05.2021 - 11.2021

Associate of Arts - Social Sciences And Arts

Tacoma Community College

Bachelor of Arts - English And Mass Communications

Allen University

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Ashlee Hamilton