Summary
Overview
Work History
Education
Skills
Volunteering Activities
Timeline
Generic

Ashlan Hirsch

Boone

Summary

Motivated, with engaging personality and flexible approach. Upbeat, and anticipating customer needs.

Overview

4
4
years of professional experience

Work History

Server

Mellow Mushroom
05.2023 - Current
  • Responsible for greeting, seating and serving guests
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Deliver a great customer experience while displaying an upbeat attitude.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
  • Utilized expert knowledge of dietary restrictions to assist patrons in making informed menu selections tailored to individual preferences or limitations.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Summer Intern

SavingsCaptain.com
05.2023 - 08.2023
  • Collaborated with a member of the IT group, Public Relations and CEO
  • Duties included website architecture, email campaigns, social media, administrative duties and challenging conceptual thinking assignments.
  • Participated in weekly meetings with mentors and colleagues, sharing insights from various learning experiences throughout the internship program.
  • Analyzed problems and worked with teams to develop solutions.
  • Enhanced project efficiency by streamlining communication and task delegation among team members.

Apparel Team Leader

Dick's Sporting Goods
01.2021 - 04.2022
  • Providing excellent customer service.
  • Assisting the store management team withe general supervision in the store.
  • Cashier Duties.
  • Answering telephones on multiple different lines and transferring them to the correct department.
  • Organizing and displaying merchandise to company standards.
  • Collected, arranged, and input information into database system.

Server

Taziki's Mediterranean Cafe
05.2020 - 01.2021
  • Responsible for handling the end-to-end service and dining experience for guests.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Served food and beverages promptly with focused attention to customer needs.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.

Education

Commercial Recreation and Tourism Management B.A. -

Appalachian State University
Boone, NC
01.2024

Degree -

Central Piedmont Community College
Charlotte, NC
05.2022

Skills

  • Guest Engagement
  • Multitasking Abilities
  • Team Leadership
  • Exceptional Customer Service
  • Sales Expertise
  • Cash Handling
  • Problem Solving
  • Content Writing
  • Audience Targeting
  • Creative Thinking

Volunteering Activities

  • Buckeye Recreation Center, Helped set up and plan activities and find volunteers to make sure the Fall festival 23 and Halloween Haunted Trail run smoothly this year
  • Rainbow Express Summer VBS, Camp counselor for kids with disabilities.
  • Joy Prom, Helped chaperone, setup and contribute to running the Joy Prom for kids with special needs.
  • VBS, Helped lead summer VBS camp
  • Turning Point

Timeline

Server

Mellow Mushroom
05.2023 - Current

Summer Intern

SavingsCaptain.com
05.2023 - 08.2023

Apparel Team Leader

Dick's Sporting Goods
01.2021 - 04.2022

Server

Taziki's Mediterranean Cafe
05.2020 - 01.2021

Commercial Recreation and Tourism Management B.A. -

Appalachian State University

Degree -

Central Piedmont Community College

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Ashlan Hirsch