ASHANTI FORTICH
Charlotte
Summary
Journalist with expertise in digital media, specializing in shooting, writing, and editing content for online platforms. Proven track record of producing unique stories that resonate with audiences and capitalize on current trends. Experienced Morning Radio Host with a history of enhancing listener engagement and boosting show ratings through innovative programming and dynamic on-air presence.
Highly skilled in accounts receivable management, with significant experience in reducing outstanding debts and improving cash flow. Strong knowledge of financial reporting, billing procedures and credit control methods. Known for ability to communicate effectively with clients and team members, while consistently delivering accurate accounting results. Previous roles have involved streamlining processes, ensuring compliance, and contributing to overall financial health of organizations.
Overview
11
11
years of professional experience
Work History
Accounts Receivable Analyst
Martins distribution
Charlotte
01.2026 - Current
- Managed customer invoicing and billing processes to ensure accuracy and timeliness.
- Reviewed account discrepancies and resolved issues with clients proactively.
- Collaborated with sales teams to reconcile accounts and maintain customer relationships.
- Analyzed aging reports to track overdue payments and follow up accordingly.
- Monitored overdue accounts daily, generated past due notices, and contacted delinquent customers via phone or email.
- Reviewed and reconciled customer accounts to ensure accuracy of invoices and payments.
Package Scanner
Vista auction
Charlotte
09.2025 - 01.2026
- Operated scanning equipment to accurately track and record package movements.
- Ensured packages met quality standards before processing for shipment.
- Organized and labeled packages for efficient storage and retrieval.
- Scanned packages and ensured accuracy of data entry into computer system.
- Inspected incoming and outgoing shipments to detect damaged, missing, or incorrect items.
Restaurant Manager
Pura vida
Miami
07.2024 - 08.2025
- Ensured compliance with all food safety regulations and sanitation standards
- Supervised and trained staff in customer service, food handling, and safety protocols
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control
- Resolved customer complaints in a professional manner to maintain positive relationships with guests
- Developed strategies for improved operational efficiency and customer satisfaction
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Maintained detailed records of sales transactions and daily shift reports.
- Managed daily restaurant operations and ensured smooth service delivery.
- Led staff training sessions to enhance customer service skills and efficiency.
- Maintained compliance with health and safety regulations in food handling.
- Resolved customer complaints promptly to maintain positive dining experiences.
Restaurant Waitress, Manager
Piola Restaurant
Miami
07.2022 - 08.2024
- Greeted customers as they entered the restaurant and provided them with menus
- Took orders for food and drinks, ensuring accuracy when entering items into the POS system
- Processed payments accurately at end of meal using cash registers or POS systems, providing change when necessary
- Performed opening and closing duties such as restocking supplies and cleaning work areas prior to leaving shift
- Took orders for food and drinks, ensuring accuracy when entering items into the POS system.
Sales of Technological Products
Dr Smart Phones Dallas
Panama
04.2021 - 12.2021
- Provided accurate information about products, prices and services
- Assisted customers with product selection, sizing and styling
- Maintained up-to-date knowledge of store merchandise and policies
- Restocked shelves as needed to ensure sufficient inventory levels
- Handled customer complaints in a professional manner
- Demonstrated product features and benefits for customers' needs
Secretary Manager
Inversions elim
Panama City
03.2018 - 03.2021
- Managed office operations and procedures, including recordkeeping systems, filing systems, supply requisition, mail distribution and other administrative services
- Answered telephones, directed calls and took messages
- Ordered supplies for the office; monitored inventory levels to ensure adequate stock is available at all times
Radio Host
RADIO MIL S.A
Panamá
03.2017 - 01.2018
- Conducted live radio shows, engaging listeners with diverse topics and discussions.
- Developed and curated playlists, ensuring a balanced mix of music genres for audiences.
- Interviewed guests, facilitating conversations that informed and entertained listeners.
- Collaborated with production teams to create show segments and promotional materials.
- Created pre-produced audio programs and selected audio cuts.
- Built relationships with sponsors to promote endorsements.
- Shared public service announcements, music information and upcoming events with audiences.
Journalist
Caracol Radio Colombia
Cali
10.2015 - 01.2017
- Developed content for multiple news outlets, including newspapers and magazines
- Conducted interviews with sources to obtain information for stories
- Photographed images to accompany articles in print or online publications
- Utilized social media networks such as Twitter and Facebook to promote articles
- Facilitated communication between creative teams, producers, directors
- Conducted interviews with community leaders and public figures.
- Monitored social media trends to identify emerging news topics.
Education
University Autonoma De Occidente -
University Autonoma De Occidente
ColombiaMARKENTING DIGITAL AND BRAND MANAGEMENT - MARKENTING DIGITAL AND BRAND MANAGEMENT
UIP PANAMA |
PANAMA High School Diploma -
Jose Maria Cordoba
ColombiaSkills
- Customer Relations
- Operational Efficiency
- Team Building
- Inventory Control
- Problem-Solving
- Communication
- Efficiency Improvement
- Staff Management
- Adobe audition
- Interview techniques
- Live broadcasting
- Public speaking
- Staff training
- Effective communication
- Problem solving
- Operations management
- Voiceover production
- Sports news
- Invoice processing
- Microsoft Excel
- Debt collection
- Multitasking Abilities
- Teamwork
- Account management
- Customer service
Education
other
Timeline
Accounts Receivable Analyst
Martins distribution
01.2026 - Current
Package Scanner
Vista auction
09.2025 - 01.2026
Restaurant Manager
Pura vida
07.2024 - 08.2025
Restaurant Waitress, Manager
Piola Restaurant
07.2022 - 08.2024
Sales of Technological Products
Dr Smart Phones Dallas
04.2021 - 12.2021
Secretary Manager
Inversions elim
03.2018 - 03.2021
Radio Host
RADIO MIL S.A
03.2017 - 01.2018
Journalist
Caracol Radio Colombia
10.2015 - 01.2017
University Autonoma De Occidente -
University Autonoma De Occidente
MARKENTING DIGITAL AND BRAND MANAGEMENT - MARKENTING DIGITAL AND BRAND MANAGEMENT
UIP PANAMA |
High School Diploma -
Jose Maria Cordoba