Aryana Volz
Charlotte
Summary
Dynamic and enthusiastic professional with a proven ability to thrive in diverse environments. Expertise in customer relationship management ensures exceptional levels of customer satisfaction and retention. Skilled in employing persuasive communication techniques to drive sales and cultivate lasting customer loyalty. Strong collaborator, consistently working with team members to achieve sales objectives while fostering a positive and engaging store atmosphere.
Overview
6
6
years of professional experience
Work History
Shift Leader
Best Buy
Kansas City, KS
11.2023 - 11.2025
- Resolved customer inquiries and complaints efficiently, improving overall satisfaction rates.
- Facilitated training sessions to empower customers in utilizing new technology effectively.
- Established new phone lines to enhance communication capabilities.
- Facilitated knowledge sharing sessions among team members to enhance collaboration. Guided peers in acquiring new skills and concepts through effective teaching methods.
- Executed register closure procedures to maintain operational integrity and accountability.
- manager back up.
- Implemented targeted strategies to enhance sales performance and market reach.
- Directed membership initiatives and credit card applications.
Supervisor Position
Freddys
St Louis, MO
02.2020 - 11.2023
- Facilitated training sessions for employees to enhance job performance.
- Ensured completion of all tasks prior to end of shifts.
- Oversaw daily store management to maintain operational efficiency and accuracy in cash handling.
- Scheduled staff shifts, aligning workforce availability with operational demands.
- Resolved customer complaints promptly, enhancing overall guest satisfaction scores.
Education
Bachelor of Arts -
Avila University
Kansas City, MO05.2026
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- outgoing
- Customer service focus
- Team motivation
- Training assistance
- Customer service management
- Team supervision
Key Qualifications
- . Good crew and great work ethic
- . communication throughout team
- . good pay ($17+)
Timeline
Shift Leader
Best Buy
11.2023 - 11.2025
Supervisor Position
Freddys
02.2020 - 11.2023
Bachelor of Arts -
Avila University