Aryana Pearce
Gastonia
Summary
Veteran Food Service Manager successful at improving operations through efficiency updates, cost control strategies and profit management optimization. Excellent communication, planning and conflict resolutions skills.
Background includes inventory management, sales leadership and recordkeeping. Organized and forward-thinking food service professional with a flexible and motivational management style.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Food Service Manager
Chipotle Mexican Grill
11.2022 - 06.2025
- Conducted opening and closing procedures, maintaining organizational standards for operational readiness.
- Tracked food production levels, meal counts, and supply costs.
- Oversaw food preparation and monitored safety protocols.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
Sales Associate
SPENCER'S GIFTS AND SPIRIT HALLOWEEN
10.2022 - 12.2022
- Delivered exceptional customer service by effectively presenting merchandise and leveraging strong product knowledge to meet diverse client needs.
- Contributed to store maintenance, ensuring a welcoming environment through diligent stocking and merchandising.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Server/Waiter
Red Lobster
10.2021 - 01.2022
- Provided attentive customer service, ensuring guest satisfaction through prompt food and drink order management.
- Maintained high standards of food presentation and accuracy in order delivery, adhering to health code regulations.
- Conducted essential side duties, contributing to restaurant cleanliness and operational efficiency.
- Explained menu items and suggested appropriate options for food allergy concerns.
Shift Lead
Jay Vending Company
08.2019 - 10.2021
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained new employees and delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees.
Cashier/Greeter/Cook/Server Assistant/Busser/Dishwasher
Buffalo Wild Wings
02.2019 - 04.2020
- Delivered customer service by resolving complaints, answering product inquiries, and maintaining a clean checkout environment.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
Olympic High School
Charlotte, NC01.2021
Some college -
Central Piedmont Community College
Charlotte, NCSkills
- Kitchen operations management
- Hiring standards
- Waste reduction
- Food preparation
- Quality control
- Portion control
- Sales planning
- Service records
- Catering coordination
- Customer service
- Food presentation
- Staff supervision
Certification
ServSafe Certification
Timeline
Food Service Manager
Chipotle Mexican Grill
11.2022 - 06.2025
Sales Associate
SPENCER'S GIFTS AND SPIRIT HALLOWEEN
10.2022 - 12.2022
Server/Waiter
Red Lobster
10.2021 - 01.2022
Shift Lead
Jay Vending Company
08.2019 - 10.2021
Cashier/Greeter/Cook/Server Assistant/Busser/Dishwasher
Buffalo Wild Wings
02.2019 - 04.2020
High School Diploma -
Olympic High School
Some college -
Central Piedmont Community College
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