Aruna Devi Murugesan
Fuquay-Varina
Summary
Program Test Manager with over17 years of extensive expertise in healthcare payer domain with expertise in Portal SOA, Database, Salesforce and leading larger programs/Portfolios for multiple healthcare payer accounts. Known for fostering collaboration across teams and enhancing quality assurance frameworks, aiming to continuously deliver robust and complaint solutions.
Overview
18
18
years of professional experience
Work History
Senior / Test Manager
Cognizant Technology Solution
01.2018 - Current
- Lead a diverse team of60+ in complex projects, ensuring quality delivery, implement testing processes, enhancing deliverables and maintain audit compliance (Facets Migrations/ Infrastructure upgrade / New product implementation)
- Develop and implement testing methods, processes and overall quality of testing deliverables; define, develop and execute test engineering tasks, which include reviewing product requirements & analysis, executing test plans & test cases, monitoring /analyzing test results, collecting & reporting performance, maintaining audit compliance and test automation QA metrics
- Transformation is helping the client in revenue generation with the help of retiring legacy systems and move over to new technologies
- Demonstrated substantial $3M annual Savings by implementing best practices and automation on large waterfall projects and CD teams
- Superhead automation approach in Facets configuration and various portals using VB Script, Selenium and UFT
- Drive Continuous process improvements in agile Scrum Model
- Proactively managed risks by identifying Risk triggers and issues to ensure the delivery of the projects on time, and with high quality
Senior Associate
Cognizant
01.2013 - 01.2017
- Leading Product refresh project with25+ team member across geographical locations in accordance with policies and compliance
- Prioritize test objectives and functions, create traceability matrix, test reports and test calendar
- Coordinate with environment support team to ensure environments are ready and dates are established for test runs
- Lead product refresh for Blue Cross segments, implementing changes to meet legislative requirements and enhance member experience
- Coordinated test execution across sites, tracked status, and monitored adherence to defect SLAs to drive quality and speed to market
- Developed knowledge management and SLA metrics process for entire account, improving efficiency and performance tracking
Associate
Cognizant
01.2011 - 01.2013
- Leading healthcare payer projects, coordinating test execution across sites
- Developed comprehensive test plans and procedures, ensuring robust system testing for EDI files and Facets upgrades
- Managed integrated system testing programs from planning to reporting
- Refined testing estimates and collaborated with stakeholders to define requirements, driving project success
- Spearheaded ICD-10 Edifices implementation, revolutionizing healthcare data management
- Provided technical leadership to test engineers, fostering innovation in testing methodologies
- Facilitated cross-functional teamwork, coordinating activities between internal and external customers
- Communicated project schedules effectively, ensuring seamless test execution across sites
- Oversaw meticulous testing for EDI834/837 files, Facets enrollment, and provider claims
- Conducted thorough peer reviews, elevating overall quality of test procedures and outcomes
Programmer/ Analyst
Cognizant
01.2007 - 01.2011
- Developed comprehensive test plans and procedures for NASCO Claims, ensuring thorough coverage and quality assurance across all application aspects
- Created macros to automate NASCO benefits testing for ASO products, streamlining processes and significantly reducing manual effort
- Partnered with internal and external stakeholders to define testing requirements, fostering clear communication and alignment on project goals
- Led end-to-end testing from enrollment to member/provider portals, ensuring seamless integration and functionality across all systems
- Managed complex EDI834/837, enrollment, provider, and claims testing, meticulously validating data integrity and system performance
- Developed and executed comprehensive test plans for NASCO Claims, ensuring thorough quality assurance across all application components
Education
Master of Computer Applications -
Anna University
01.2010
Bachelor - Computer Science
Fatima College (Madurai Kamaraj University)
01.2007
Skills
- VB Script-Java /HP ALM- JIRA / SQL Server
- API Testing /Web – Mobile Testing
- Healthcare End to End, RX Claims, EDI & HL7
- Salesforce Application Migration
- Facets / Nasco Application
- Agile / Waterfall Testing Methodologies
- Test automation expertise
- Test process improvement
- Mobile application testing
- Stakeholder communication
- Software quality assurance
- Problem-solving abilities
- Relationship building
- Program management
Timeline
Senior / Test Manager
Cognizant Technology Solution
01.2018 - Current
Senior Associate
Cognizant
01.2013 - 01.2017
Associate
Cognizant
01.2011 - 01.2013
Programmer/ Analyst
Cognizant
01.2007 - 01.2011
Bachelor - Computer Science
Fatima College (Madurai Kamaraj University)
Master of Computer Applications -
Anna University
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