Arti Jethwa
Jacksonville
Summary
Versatile and dynamic, with a proven track record at Happy Paws of NC LLC, I excel in operations management and fostering customer relations. Leveraged business marketing and social media strategies to enhance market presence, achieving significant customer loyalty. Expert in staff management, I inspire teams to exceed performance goals while maintaining operational excellence.
Overview
14
14
years of professional experience
Work History
Store Owner
Happy Paws of NC LLC
06.2014 - Current
- Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
- Adapted store operations to meet changing market conditions and customer needs while preserving overall business stability.
- Maintained a clean, organized, and visually appealing store environment to create an inviting shopping experience.
- Enhanced customer satisfaction by providing exceptional service and addressing customer inquiries or concerns promptly.
- Analyzed market trends to identify new product opportunities and ensure alignment with consumer preferences.
- Managed inventory levels for optimal stock availability, reducing excess stock and minimizing costs.
- Prepared bank deposits and handled business sales, returns, and transaction reports.
- Managed day-to-day business operations.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
General Manager
Daly Seven
09.2010 - 02.2013
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Formulated policies and procedures to streamline operations.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
Education
Bachelor of Arts - Hospitality And Tourism Management
East Carolina
Greenville, NC05-2006
Skills
- Store operations
- Business networking
- Store maintenance
- Performance analysis
- Business administration
- Inventory control
- Employee scheduling
- Operations management
- Staff hiring
- Social media marketing
- Business marketing
- E-commerce management
- Customer relations
- Staff management
Timeline
Store Owner
Happy Paws of NC LLC
06.2014 - Current
General Manager
Daly Seven
09.2010 - 02.2013
Bachelor of Arts - Hospitality And Tourism Management
East Carolina
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