ARTERIAS LIDE
Raeford
Summary
Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills.
Overview
18
18
years of professional experience
Work History
Processing Assistant
Moor County Department of Social Services
02.2022 - Current
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
- Performed quality assurance checks on transactions and account actions to assess compliance with
state and federal regulations. - Evaluated product or service by analyzing and interpreting data and metrics.
- Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing
processes. - Determined if applicants met eligibility for public assistance programs.
Assistant Daycare Director
God's Little Angels #1
06.2007 - Current
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
- Organized and engaged in recreational activities such as games and puzzles.
- Recruited, selected and retained quality administrators, teachers and support staff.
- Managed, observed and evaluated lead teachers, teacher assistants and kitchen staff.
- Conducted trainings and mentored staff, consistently improving performance.
- Communicated with owners, board members and support team concerning personnel matters.
- Evaluated staff and offered guidance to enhance knowledge, skills, and professional development to optimize learning environment.
- Brought center into full compliance with licensing and safety regulations for fire and disaster preparedness, Department of Public Health codes and USDA nutritional guidelines.
- Suggested improvements to management such as proposed fee and tariff increases or schedule changes.
- Researched and suggested cost-effective shipping methods.
- Reviewed and filed paperwork related to transportation schedules and costs.
Support Specialist
Aging Outreach
03.2019 - 02.2022
- Completed new admission paperwork for signed forms and in-home assessments.
- Participated in meetings and presented new admits, annual assessments, hospitalizations and admitted and discharged.
- Participated in discharge and transition planning and implementation.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing, and other enabling services for patients.
- Assessed clients and developed plans to meet needs.
- Educated clients and families on community resources, treatment options and health care services to better manage conditions.
- Maintained detailed records in compliance with agency standards and regulations.
Executive Assistant
Lides Event Planning
02.2013 - 02.2019
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Established administrative work procedures to track staff's daily tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Education
Associate of Applied Science - Early Childhood Education
Haywood Community College
Clyde, NC01-2015
High School Diploma -
Scotland Early College High School
Skills
- Customer Relationship Management
- Data Collection
- Activity Coordination
- Facility Maintenance
- Team Collaboration
- Problem-solving abilities
- Documentation and Recordkeeping
- Analytical Thinking
- Reliability
- Staff Supervision
- Enrollment procedures
- Professionalism
- Document processing
- Deadline oriented
- Year-end processing
- Compliance monitoring
Timeline
Processing Assistant
Moor County Department of Social Services
02.2022 - Current
Support Specialist
Aging Outreach
03.2019 - 02.2022
Executive Assistant
Lides Event Planning
02.2013 - 02.2019
Assistant Daycare Director
God's Little Angels #1
06.2007 - Current
High School Diploma -
Scotland Early College High School
Associate of Applied Science - Early Childhood Education
Haywood Community College
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