A. R. Miller
Grover
Summary
With a proven track record, I excel in enhancing security and customer satisfaction through effective team leadership and incident management. Skilled in OSHA compliance and computer operations, I've significantly reduced security incidents, demonstrating strong analytical abilities and a commitment to safety.
During my tenure, I further developed my leadership and team coordination skills in a high-security environment, focusing on maintaining safety and order. Proficient in implementing security protocols and managing emergency situations with calm and decisive approach. Seeking to transition into new field, leveraging proven abilities in team management and operational efficiency.
Overview
20
20
years of professional experience
Work History
Security Shift Supervisor
Catawba Two Kings Casino
06.2021 - 01.2025
- Ensured a high level of customer satisfaction by addressing concerns promptly and professionally.
- Managed access control systems, ensuring only authorized personnel were granted entry into sensitive areas.
- Collaborated with local law enforcement agencies to ensure seamless integration of security measures and timely response to incidents.
- Reduced security incidents by conducting thorough evaluations of potential risk factors and addressing vulnerabilities.
- Maintained a safe environment for employees and visitors through diligent patrolling and monitoring of premises.
- Resolved conflicts among team members swiftly, maintaining a harmonious work environment conducive to productivity.
- Recorded incident reports with detailed accounts of occurrences.
- Developed and implemented security policies and procedures to establish clear guidelines for operations and maintain quality standards.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Conducted regular patrols of facility to detect and deter security threats.
- Oversaw team of security officers and managed scheduling and performance evaluations.
Basic Law Enforcement Training
Cleveland Community College
01.2020 - 06.2020
Head of Paint Department
Bridge's Hardware
01.2019 - 06.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
Specialty Framing
NVR Building Products
03.2018 - 11.2018
- Expedited construction process by skillfully utilizing power tools such as pneumatic nail guns, circular saws, and drills.
- Assured structural integrity of buildings through skilled installation of floor systems, walls, and roof trusses.
- Delivered high-quality craftsmanship by consistently following architectural blueprints and specifications.
- Successfully met deadlines through effective time management skills and prioritizing tasks according to project requirements.
- Enhanced project efficiency by accurately measuring and cutting materials for framing carpentry tasks.
- Ensured consistent quality in finished products by adhering to established company standards for framing carpentry workmanship.
- Followed safety protocols when using nail guns, saws, and grinders.
Tire Technician/ Diesel Technician Apprentice
Love's Travel Stops & Country Stores Inc.
02.2017 - 01.2018
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Improved customer satisfaction by providing timely and accurate tire services.
- Operated machines safely and correctly, including tire changers and wheel balancers.
- Enhanced safety standards by conducting thorough inspections of tires and related components.
- Boosted productivity, performing tire repairs and replacements in a fast-paced environment.
- Inflated tires to prescribed PSI per load requirements to optimize tire safety.
- Repaired tires to avoid costly replacements by patching, plugging and replacing valves.
- Disposed of old tires correctly, meeting safety and environmental requirements.
- Collaborated with team members to complete complex repair jobs effectively and efficiently.
- Maintained and managed tire and hardware inventory with regular stock assessments.
- Delivered outstanding service, addressing client concerns promptly and professionally.
Lead Extruder Operator
Badger Color Concentrates
03.2015 - 01.2017
- Enhanced production efficiency by troubleshooting issues and implementing solutions quickly.
- Led a team of operators in achieving daily goals, providing guidance and support when required.
- Assisted with training new operators, ensuring a strong foundation in both technical skills and safety protocols.
- Upheld strict quality control measures, regularly inspecting finished products to ensure adherence to specifications.
- Consistently met or exceeded production targets while upholding high-quality standards throughout all operations stages.
- Ensured consistent product output by calibrating extruders to meet specific requirements for each job order.
- Improved product quality by closely monitoring extrusion process and making necessary adjustments.
- Changed out screens, dies, and inserts to fit different production needs.
- Took apart machinery, cleaned parts, and replaced damaged or worn out components.
Lead Assembler KVS Line
Greenheck
02.2014 - 01.2015
- Consistently met or exceeded production goals while maintaining high levels of quality assurance throughout the process.
- Reduced production downtime by proactively addressing equipment maintenance and repair needs.
- Increased team productivity with effective delegation, task prioritization, and time management strategies.
- Adapted quickly to changes in production schedules or priorities, ensuring minimal disruptions to workflow.
- Validated final assembly by conducting thorough inspections, ensuring product conformance with established specifications and quality standards.
- Completed durable assemblies and subassemblies with hand and power tools.
Specialty Framing
NVR Temp Through PSU
05.2013 - 10.2013
Team Lead/Shrink Wrapper
STEAG Now Cormetech, Inc
04.2012 - 01.2013
Lead Finish Worker/Construction Worker
The Home Enhancers
06.2007 - 06.2021
Curb Hop/Restaurant Waiter
Blackwood's Drive-in
05.2006 - 04.2007
Main Floor Model/Customer Greeter
Hollister.Co
05.2005 - 09.2005
Education
High School Diploma -
Kings Mountain High School
500 Phifer Rd, Kings Mountain, NC 2808605-2008
Skills
- OSHA training
- Computer skills
- Scheduling management
- Physical security
- Incident reporting
- Team leadership
- Staffing and scheduling
Timeline
Security Shift Supervisor
Catawba Two Kings Casino
06.2021 - 01.2025
Basic Law Enforcement Training
Cleveland Community College
01.2020 - 06.2020
Head of Paint Department
Bridge's Hardware
01.2019 - 06.2019
Specialty Framing
NVR Building Products
03.2018 - 11.2018
Tire Technician/ Diesel Technician Apprentice
Love's Travel Stops & Country Stores Inc.
02.2017 - 01.2018
Lead Extruder Operator
Badger Color Concentrates
03.2015 - 01.2017
Lead Assembler KVS Line
Greenheck
02.2014 - 01.2015
Specialty Framing
NVR Temp Through PSU
05.2013 - 10.2013
Team Lead/Shrink Wrapper
STEAG Now Cormetech, Inc
04.2012 - 01.2013
Lead Finish Worker/Construction Worker
The Home Enhancers
06.2007 - 06.2021
Curb Hop/Restaurant Waiter
Blackwood's Drive-in
05.2006 - 04.2007
Main Floor Model/Customer Greeter
Hollister.Co
05.2005 - 09.2005
High School Diploma -
Kings Mountain High School
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