Armani Seymore
Sanford
Summary
Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.
Overview
4
4
years of professional experience
Work History
Front Desk Customer Service Representative
O2 Fitness
Pittsboro
04.2025 - Current
- Greeted members and guests, delivering personalized customer service to enhance visitor experience.
- Managed front desk operations, ensuring smooth check-in and check-out procedures.
- Assisted members with inquiries about memberships, services, and fitness programs, ensuring accurate information and satisfaction.
- Coordinated facility tours for prospective members, highlighting key amenities to drive membership interest.
- Responded to customer queries in person, over the phone, or via email in a timely manner.
Brand Associate
Old Navy
Holly Springs
04.2023 - 05.2025
- Assisted customers in selecting clothing and accessories to enhance their shopping experience.
- Assisted customers with product selection and provided information about the brand.
- Collaborated with team members to create an organized and visually appealing store layout, enhancing customer navigation.
- Monitored sales floor for customer needs, providing assistance promptly and courteously.
- Engaged in product knowledge training to ensure accurate information delivery, improving customer satisfaction.
- Contributed to promotional campaigns by setting up signage and strategically arranging merchandise to attract customer interest.
- Handled cash register transactions accurately and efficiently.
After-School Program Leader
Ingram Family YMCA
Sanford
08.2022 - 12.2022
- Designed and led engaging activities that enhanced children's participation in extracurricular program.
- Supervised and ensured the safety of participants during all sessions.
- Promoted positive behavior among students using effective reinforcement techniques, resulting in improved classroom dynamics.
- Cultivated a supportive environment through collaboration and encouragement among staff and students.
- Facilitated student learning by assisting with homework and project completion.
Education
Bachelor of Arts - Political Science
North Carolina Central University
Durham, NC12-2025
Associate of Arts - Political Science
Central Carolina Community College
Sanford, NC08-2024
High School Diploma -
Lee Early College
Sanford, NC08-2024
Skills
- Customer service
- Customer needs assessment
- Feedback collection
- Service improvement
- Data entry
- Effective communication
- In-person communication
- Problem resolution
- Team collaboration
- Project management
- Data analysis
- Professional courtesy
Timeline
Front Desk Customer Service Representative
O2 Fitness
04.2025 - Current
Brand Associate
Old Navy
04.2023 - 05.2025
After-School Program Leader
Ingram Family YMCA
08.2022 - 12.2022
Bachelor of Arts - Political Science
North Carolina Central University
Associate of Arts - Political Science
Central Carolina Community College
High School Diploma -
Lee Early College