Arlenne Treadway
Jacksonville
Summary
Dedicated professional with a background in patient care and customer service. Delivers person-centered support in hospital settings while leveraging extensive customer-facing experience to enhance rapport and address concerns. Strong in communication and teamwork, committed to creating inclusive environments. Ready to contribute as a Recreation Assistant, enhancing morale and quality of life through engaging programs for service members.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Care Technician/Unit Secretary
Onslow Memorial Hospital
Jacksonville
02.2025 - Current
- Collaborated with healthcare team to ensure quality patient care delivery.
- Responded promptly to call lights and addressed requests from patients, families, and staff.
- Communicated with patients to address concerns and enhance comfort.
- Provided emotional support to patients and families during challenging times.
- Prepared and organized medical equipment for procedures and treatments.
- Maintained cleanliness and organization of patient care areas consistently.
Nurse Assistant I
Duke University Hospital
Durham
09.2024 - 01.2025
- Monitored physical, emotional, and symptomatic changes in patient conditions to facilitate timely care for medical concerns.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Oversaw cleanliness of patient rooms and nursing stations to ensure a safe environment.
- Maintained stock levels of supplies, equipment, and instruments in the medical supply room and patient rooms.
Store Team Member
Sheetz
Clayton
10.2022 - 06.2024
- Developed strong customer service skills by consistently providing friendly and helpful assistance to customers.
- Monitored stock levels to maintain optimal merchandise availability.
- Demonstrated leadership abilities by training new team members on store policies and procedures.
- Collaborated with team members to support shared objectives.
- Greeted customers and identified their needs.
- Opened and closed cash registers, balanced cash drawers, and made deposits.
Team Member
Little Caesars Pizza
Clayton
12.2021 - 08.2022
- Ensured cleanliness and organization of workstations and dining areas to enhance customer experience.
- Supported customers with orders and confirmed satisfaction during service interactions.
- Collaborated with team members to meet peak service demands efficiently.
- Worked with team members to efficiently manage peak service demands.
- Maintained cleanliness and organization of workstations and dining areas.
- Maintained a clean and organized work area throughout shift.
- Rotated through multiple workstations, adapting to team requirements and priorities.
Education
No Degree - Pre-Sonography
Cape Fear Community College
Wilmington, North Carolina, NCNo Degree - CNA 1 Cert.
Care One Health Training Institute
Raleigh, NCSkills
- Patient monitoring
- CPR certification
- Customer service
- Equipment organization
- Task organization
- Reliability and punctuality
- Effective communication
- Team collaboration
- Active listening
Certification
Nurse Aide 1, NC Board of Nursing, 2024
Languages
Spanish Fluent
References
Anne Murathime
anne@careonehealth.edu
Jennifer Frith
jennifer.frith@duke.edu
919-668-4370
Kristi Baumgardner
Baumg004@duke.edu
Morgan Redick
morgan.redick@duke.edu
Jemimah Lyn Apolinario
jemimahlyn.apolinario@duke.edu
336-554-3419
Timeline
Patient Care Technician/Unit Secretary
Onslow Memorial Hospital
02.2025 - Current
Nurse Assistant I
Duke University Hospital
09.2024 - 01.2025
Store Team Member
Sheetz
10.2022 - 06.2024
Team Member
Little Caesars Pizza
12.2021 - 08.2022
No Degree - Pre-Sonography
Cape Fear Community College
No Degree - CNA 1 Cert.
Care One Health Training Institute