Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Arin Phonyiam

Wade

Summary

Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Cashier

Thai House Express
Fayetteville
02.2025 - Current
  • Greeted customers and answered any questions they had about the store's products and services.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Followed company security procedures for handling large sums of money.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Issued receipts, refunds, credits or change due to customers.

Rural Mail Carrier Associate

United States Post Office
Selma
04.2023 - 12.2024
  • Organized all incoming and outgoing mails in an orderly fashion.
  • Maintained records of dispatched mails and parcels.
  • Resolved customer complaints in a professional manner when necessary.
  • Ensured proper delivery of mail and packages to rural customers according to established guidelines.
  • Delivered mail in a timely manner while adhering to safety regulations.
  • Processed outgoing mail, including sorting, metering, labeling, and packaging.
  • Assisted other carriers during peak periods or when needed due to absences from work.

Team Manager

Papa John's Pizza
Stedman
12.2019 - 12.2022
  • Monitored team performance, tracked progress towards goals, identified areas of improvement and provided feedback to employees.
  • Implemented process improvements aimed at increasing efficiency while reducing costs wherever possible.
  • Created a positive work environment by setting clear expectations and providing resources necessary for success.
  • Identified training needs, created a comprehensive onboarding program and conducted orientation sessions for new hires.
  • Set objectives for teams based on organizational goals; monitored performance against targets; provided feedback and took corrective action when needed.
  • Provided guidance, coaching and mentoring to individual team members as needed to help them reach their full potential.
  • Ensured adherence to company policies, procedures, regulations and laws while maintaining an ethical workplace culture.

Education

BBA - Business Administration And Management

Purdue University
West Lafayette, IN
07-2022

Computer Programming - Computer Programming

Fayetteville Technical Community College
Fayetteville, NC
08-2019

High School Diploma -

Cape Fear High School
Stedman, NC
06-2012

Skills

  • Record keeping
  • Proficient in Microsoft
  • Time management skills
  • Team collaboration
  • Data entry
  • Team leadership
  • Customer assistance
  • Daily reporting
  • Computer troubleshooting
  • Hardware installation
  • Software configuration

Languages

Thai
Native/ Bilingual
English
Professional

Timeline

Cashier

Thai House Express
02.2025 - Current

Rural Mail Carrier Associate

United States Post Office
04.2023 - 12.2024

Team Manager

Papa John's Pizza
12.2019 - 12.2022

BBA - Business Administration And Management

Purdue University

Computer Programming - Computer Programming

Fayetteville Technical Community College

High School Diploma -

Cape Fear High School

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Arin Phonyiam