Arielle McCree
Salisbury
Summary
State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
State Veterans Home
01.2023 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
Customer Service Representative
Ttec (TeleTech) - HealthCare Solutions
11.2020 - 12.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Certified Nursing Assistant
Accordius Health At Salisbury
03.2019 - 10.2021
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Certified Nursing Assistant
Big Elm Nursing Home
02.2018 - 03.2019
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
Education
Nursing
Southern College of Health Sciences
Kannapolis, NC04.2018
High School Diploma -
East Rowan High School
Salisbury, NC06.2012
Skills
- Behavior Modeling
- Individualized Instruction
- Faculty Collaboration
- Lesson Plan Implementation
- Patient-Focused Care
- Direct Patient Care
- Observing Responses
- Electronic Charting
- Patient Relations
- Care Plan Implementation
- Product Knowledge
- Appointment Scheduling
- Paperwork Processing
- Consultative Sales
Certification
Certified Nursing Assistant-Souther College of Health Sciences-April 2018
References
References available upon request.
Timeline
Certified Nursing Assistant
State Veterans Home
01.2023 - Current
Customer Service Representative
Ttec (TeleTech) - HealthCare Solutions
11.2020 - 12.2022
Certified Nursing Assistant
Accordius Health At Salisbury
03.2019 - 10.2021
Certified Nursing Assistant
Big Elm Nursing Home
02.2018 - 03.2019
Nursing
Southern College of Health Sciences
High School Diploma -
East Rowan High School
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