Ariel O'Day
Charlotte
Summary
Dedicated flight attendant with strong skills in safety compliance, customer service, and emergency procedures. Committed to creating a positive travel experience through effective communication and problem-solving.
Overview
9
9
years of professional experience
Work History
Flight Attendant
American Airlines
Charlotte
12.2021 - Current
- Conducted safety demonstrations for passengers before each flight.
- Assisted passengers with boarding and deplaning procedures.
- Managed in-flight service, including meal and beverage distribution.
- Provided first aid assistance to passengers during emergencies.
- Ensured compliance with safety regulations and procedures at all times.
- Collaborated with crew members to maintain a positive cabin environment.
- Resolved passenger inquiries and concerns promptly and professionally.
- Monitored cabin conditions to ensure passenger comfort throughout flights.
- Attended trainings in customer service, conflict resolution techniques and safety procedures to remain current on new requirements and procedures.
- Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
Server
Fitzgerald's Irish Pub
Charlotte
08.2017 - 11.2025
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Informed customers of daily specials and signature menu items.
Bartender
Bulldog
Charlotte
01.2022 - 03.2024
- Provided exceptional customer service to enhance guest experiences.
- Managed inventory and stocked supplies to ensure efficient operations.
- Handled cash transactions and processed payments accurately at the register.
- Resolved customer complaints effectively to maintain a positive atmosphere.
Server
Salt 7
Fort Lauderdale
01.2021 - 04.2022
- Provided excellent customer service to enhance dining experience.
- Maintained cleanliness and organization of dining area and tables.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Flight Attendant
Envoy Airlines
Miami
07.2021 - 10.2021
- Adhered to company policies regarding security measures and protocol at all times.
- Demonstrated safety equipment and procedures to meet FAA guidelines.
Inventory Manager
Platos's Closet
Charlotte
08.2016 - 08.2019
- Managed inventory levels to ensure product availability and organization.
- Trained staff on inventory control procedures and best practices.
- Utilized point-of-sale systems for tracking inventory movements effectively.
- Established effective relationships with suppliers to ensure optimal service at competitive prices.
Education
Bachelor of Arts - Elementary Education
University of North Carolina At Charlotte
Charlotte, NC05-2019
Skills
- Safety compliance
- In-flight service
- Emergency procedures
- First aid administration
- Customer service
- Conflict resolution
- Team collaboration
References
References available upon request.
Timeline
Bartender
Bulldog
01.2022 - 03.2024
Flight Attendant
American Airlines
12.2021 - Current
Flight Attendant
Envoy Airlines
07.2021 - 10.2021
Server
Salt 7
01.2021 - 04.2022
Server
Fitzgerald's Irish Pub
08.2017 - 11.2025
Inventory Manager
Platos's Closet
08.2016 - 08.2019
Bachelor of Arts - Elementary Education
University of North Carolina At Charlotte
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