Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Ariel O'Day

Charlotte

Summary

Dedicated flight attendant with strong skills in safety compliance, customer service, and emergency procedures. Committed to creating a positive travel experience through effective communication and problem-solving.

Overview

9
9
years of professional experience

Work History

Flight Attendant

American Airlines
Charlotte
12.2021 - Current
  • Conducted safety demonstrations for passengers before each flight.
  • Assisted passengers with boarding and deplaning procedures.
  • Managed in-flight service, including meal and beverage distribution.
  • Provided first aid assistance to passengers during emergencies.
  • Ensured compliance with safety regulations and procedures at all times.
  • Collaborated with crew members to maintain a positive cabin environment.
  • Resolved passenger inquiries and concerns promptly and professionally.
  • Monitored cabin conditions to ensure passenger comfort throughout flights.
  • Attended trainings in customer service, conflict resolution techniques and safety procedures to remain current on new requirements and procedures.
  • Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.

Server

Fitzgerald's Irish Pub
Charlotte
08.2017 - 11.2025
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Informed customers of daily specials and signature menu items.

Bartender

Bulldog
Charlotte
01.2022 - 03.2024
  • Provided exceptional customer service to enhance guest experiences.
  • Managed inventory and stocked supplies to ensure efficient operations.
  • Handled cash transactions and processed payments accurately at the register.
  • Resolved customer complaints effectively to maintain a positive atmosphere.

Server

Salt 7
Fort Lauderdale
01.2021 - 04.2022
  • Provided excellent customer service to enhance dining experience.
  • Maintained cleanliness and organization of dining area and tables.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.

Flight Attendant

Envoy Airlines
Miami
07.2021 - 10.2021
  • Adhered to company policies regarding security measures and protocol at all times.
  • Demonstrated safety equipment and procedures to meet FAA guidelines.

Inventory Manager

Platos's Closet
Charlotte
08.2016 - 08.2019
  • Managed inventory levels to ensure product availability and organization.
  • Trained staff on inventory control procedures and best practices.
  • Utilized point-of-sale systems for tracking inventory movements effectively.
  • Established effective relationships with suppliers to ensure optimal service at competitive prices.

Education

Bachelor of Arts - Elementary Education

University of North Carolina At Charlotte
Charlotte, NC
05-2019

Skills

  • Safety compliance
  • In-flight service
  • Emergency procedures
  • First aid administration
  • Customer service
  • Conflict resolution
  • Team collaboration

References

References available upon request.

Timeline

Bartender

Bulldog
01.2022 - 03.2024

Flight Attendant

American Airlines
12.2021 - Current

Flight Attendant

Envoy Airlines
07.2021 - 10.2021

Server

Salt 7
01.2021 - 04.2022

Server

Fitzgerald's Irish Pub
08.2017 - 11.2025

Inventory Manager

Platos's Closet
08.2016 - 08.2019

Bachelor of Arts - Elementary Education

University of North Carolina At Charlotte

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Ariel O'Day