Ariel Kinlaw
Cameron
Summary
Lead hospitality professional with proven effectiveness in managing guest experiences and ensuring welcoming environment. Adept at team collaboration, adaptable to changing needs, and focused on achieving results. Strong skills in communication, conflict resolution, and customer service, with reliable and supportive nature that drives team success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Wax Specialist
European Wax Center
2021.12 - 2022.07
- Enhanced client satisfaction by providing high-quality waxing services and maintaining a clean workspace.
- Developed strong client relationships through effective communication skills and empathetic listening during consultations.
- Maintained clean and sanitary workspace.
- Educated clients on proper aftercare procedures for optimal results and minimal discomfort.
Sales Associate
Ulta Beauty
2020.12 - 2021.12
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Lead Hostess
Olive Garden
2017.01 - 2020.05
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Server
Olive Garden
2017.01 - 2020.05
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Busser
Olive Garden
2017.01 - 2020.05
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Education
Associate of Science - Dental Hygiene
Central Carolina Community College
Sanford, NC2025-05
Dental Assisting
Central Carolina Community College
Sanford, NC2023-08
Esthetics
Central Carolina Community College
Sanford, NC2021-12
Bachelor of Science - Biomedical Emphasis
University of North Carolina At Pembroke
Pembroke, NC2021-08
Associate of Science -
Sandhills Community College
Pinehurst, NC2020-05
Skills
- Strong customer service
- Brazilian bikini wax trained
- Ingrown hair prevention
- Hygiene and cleanliness
- Maintaining supplies
- Professionalism and ethics
- Client consultation
- Appointment scheduling
- Pain management techniques
- Sales and upselling
- Continuing education
- Client retention strategies
- Proper sanitation practices
- Marketing and promotion
Certification
Licensed Esthetician
Certified Lash Extension Technician
Timeline
Wax Specialist
European Wax Center
2021.12 - 2022.07
Sales Associate
Ulta Beauty
2020.12 - 2021.12
Lead Hostess
Olive Garden
2017.01 - 2020.05
Server
Olive Garden
2017.01 - 2020.05
Busser
Olive Garden
2017.01 - 2020.05
Associate of Science - Dental Hygiene
Central Carolina Community College
Dental Assisting
Central Carolina Community College
Esthetics
Central Carolina Community College
Bachelor of Science - Biomedical Emphasis
University of North Carolina At Pembroke
Associate of Science -
Sandhills Community College