Ariel Blakely
Charlotte
Summary
Energetic, customer-focused Sales Associate with several years of experience in retail and hospitality environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge. Customer-focused Retail Sales Associate recognized for high productivity and efficient task completion. Possess specialized skills in customer service, inventory management, and sales techniques. Excel in communication, problem-solving, and adaptability to ensure positive shopping experiences and meet sales goals.
Overview
9
9
years of professional experience
Work History
Retail sales associate
Academy Sports
Pineville
12.2024 - Current
- Provided exceptional customer service by greeting every customer and offering friendly, helpful assistance.
- Assisted shoppers in locating products and making informed purchase decisions by supplying detailed information on items of interest.
- Operated cash register and processed transactions accurately, ensuring timely checkouts while promoting credit card program to enhance customer savings.
- Maintain store cleanliness and organized merchandise shelves. Making sure merchandise is stocked, properly labeled and priced. The sales floor is neat and shoppable for customers.
Host
Exit lounge
Charlotte
09.2025 - 06.2026
- Greet and welcome all customers in a friendly, professional manner to create a positive first impression and set the tone for their experience. Addressed customers' concerns professionally and de-escalated issues. Thank every customer for coming in and hoping to see them soon.
- Managed reservations, waitlist, and seating arrangements to enhance guest experience by providing timely updates on wait times and accurate information.
- Coordinated table assignments for servers to ensure balanced service sections and maintain efficient service flow, reducing guest wait times.
- Answered phone calls, took reservations, and assisted with guest inquiries while keeping host stand clean and organized for optimal service.
- Communicate effectively with servers and management to support smooth operations.
sales associate - customer service
The Home Depot
pineville
08.2022 - 11.2024
- Achieved and exceeded individual and team sales goals by processing transactions, presenting financing options, and promoting customer warranties and protection plans while coordinating delivery and installation services.
- Ensured positive customer interactions by delivering friendly, professional service and assisting with appliance-related inquiries.
- Assisted customers in selecting appliances based on their needs, budget, and space requirements.
- Greeted and engaged customers at customer service desk to assist with needs, process checkouts promptly, handle returns, and address questions or concerns regarding in-store pickups.
- Explain product features, specifications, warranties, and energy efficiency ratings. Demonstrate appliance functionality and compare different models. And also maintain up to date knowledge of current products, promotions.
customer service desk
Walmart
Charlotte
02.2020 - 08.2021
- Provided professional and friendly customer service to every customer in person, over the phone, and online. Assisted with questions, orders, returns, and general inquiries while maintaining up-to-date customer data.
- Resolved customer concerns or complaints in a professional and timely manner by listening patiently, identifying problems, and offering appropriate solutions, ensuring complete resolution for a positive customer experience.
- Processed transactions, refunds, and exchanges accurately while efficiently returning merchandise to shelves.
retail sales associate, cashier
Dicks sporting good
Charlotte
01.2018 - 10.2020
- Rang up customer purchases and processed returns to ensure customer satisfaction.
- Unlocked dressing rooms for customers and refolded and rehung clothes to maintain store organization.
- Organized and cleaned department area to create an inviting shopping environment.
Education
High school Diploma -
Philip O. Berry Academy of Technology high school
Charlotte, NC06-2022
Skills
- Sales consultation
- Point of sale operation
- Order processing accuracy
- Product stocking
- Merchandising knowledge base
- Accurate data entry
- Customer engagement skills
- Communication effectiveness
- Phone and email communication
- Efficient multitasking
- Time management
- Organizational abilities
- Collaborative teamwork
- Problem-solving skills
- Conflict resolution
- Adaptability
- Results-driven mindset
- Front desk management
Timeline
Host
Exit lounge
09.2025 - 06.2026
Retail sales associate
Academy Sports
12.2024 - Current
sales associate - customer service
The Home Depot
08.2022 - 11.2024
customer service desk
Walmart
02.2020 - 08.2021
retail sales associate, cashier
Dicks sporting good
01.2018 - 10.2020
High school Diploma -
Philip O. Berry Academy of Technology high school