Arianna Smith-Barnes
Charlotte
Summary
Customer-focused professional with four years of experience in fast-paced restaurant environments, skilled in providing excellent service, multitasking, and building positive guest relationships. Known for strong communication, teamwork, and adaptability. Seeking opportunities in serving, retail, or café environments where I can continue developing customer service skills while contributing to a welcoming and efficient workplace.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Cracker Barrell Old Country Store
Charlotte, NC
06.2022 - Current
- Oversaw daily operations to ensure efficient workflow and adherence to quality standards by monitoring server performance, providing constructive feedback and support for improvement.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
- Maintained cleanliness standards throughout dining areas, contributing to a positive dining experience for guests.
- Developed strong relationships with regular customers, encouraging repeat business and loyalty to the establishment.
- Ensured accurate order taking and input into POS systems, reducing errors in food preparation and billing processes.
- Actively participated in team meetings to discuss strategies for increasing efficiency and improving customer experiences.
- Collaborated with kitchen staff to ensure timely delivery of meals, maintaining a high level of guest satisfaction.
Education
Bachelor of Science - Nursing
University of North Carolina At Chapel Hill
Chapel Hill, NC05.2029
High School Diploma -
Independence High School
Charlotte06.2025
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Professional appearance
- Memory retention
- Cleanliness standards
- Menu memorization
- High volume dining
- Team collaboration
- Sales techniques
Certification
- CPR/AED Certified - American Heart Association
Languages
Spanish
Native or Bilingual
Timeline
Server
Cracker Barrell Old Country Store
06.2022 - Current
Bachelor of Science - Nursing
University of North Carolina At Chapel Hill
High School Diploma -
Independence High School