Arianna Robinson
Asheville
Summary
Dynamic and results-driven professional with extensive experience as a Lead Bartender at Packs Tavern, excelling in inventory management and customer service. Proven track record in training staff and enhancing guest satisfaction. Highly reliable and skilled in resolving customer issues, fostering a positive and efficient work environment.
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices.
Overview
5
5
years of professional experience
Work History
Lead Bartender
Packs Tavern
11.2022 - 12.2025
- Supervised daily bar operations and ensured adherence to service standards.
- Monitored inventory levels, and minimized waste through efficient stock management.
- Maintained cleanliness and organization of the bar area in compliance with health regulations.
- Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
- Enhanced customer satisfaction by providing exceptional service and crafting high-quality beverages.
- Managed cash handling procedures accurately, reducing discrepancies in daily financial reports.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Assistant Manager
Auntie Anne's Pretzels
08.2020 - 11.2022
- Supervised daily operations, ensuring compliance with food safety standards and company policies.
- Trained and mentored new team members to enhance service quality and efficiency.
- Developed shift schedules to optimize staffing levels during peak hours.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Education
High School Diploma -
Clyde A. Erwin High School
Asheville, NC06-2018
Skills
- Inventory
- Employee coaching
- Cleanliness standards
- Food service
- Workplace safety
- Safe food handling procedures
- Outgoing personality
- Customer service expertise
- Staff management
- Highly reliable
- Handling difficult customers
Timeline
Lead Bartender
Packs Tavern
11.2022 - 12.2025
Assistant Manager
Auntie Anne's Pretzels
08.2020 - 11.2022
High School Diploma -
Clyde A. Erwin High School