ARIANA LAWSON
Reidsville
Summary
Experienced in customer interaction management and creating a pleasant dining experience. Utilizing strong communication and multitasking skills to efficiently handle high-pressure environments. Demonstrated track record of building rapport with guests and promptly meeting their needs. Results-oriented achiever with a proven ability to exceed targets and drive success in fast-paced environments. Combining strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
6
6
years of professional experience
Work History
Waitress
Mayflower Seafood
07.2024 - Current
- Demonstrated strong multitasking abilities to support restaurant operations.
- Delivered exceptional dining experiences through prompt service.
- Developed strong communication techniques and adept problem-solving in high-pressure situations.
- Welcomed guests.
- Recorded detailed orders efficiently.
- Ensured work environment remained tidy and systematic.
- Guided new team members through training protocols.
- Collaborated in maintaining stock levels.
- Drove additional revenue through effective upselling of menu offerings.
Ecommerce Personal Shopper
Walmart
11.2020 - 06.2024
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Aided new customers during e-commerce service registration processes to enable return patronage.
- Verified quality and accuracy of picked items, prioritizing both customer order accuracy and product delivery excellence.
- Collaborated with team members to develop innovative solutions for common e-commerce challenges, resulting in improved operational efficiency.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Assisted customers with returns, exchanges, and refunds as necessary, demonstrating a commitment to outstanding service at all times.
Customer Lead
Foodlion
10.2018 - 08.2020
- Ensured proficiency with office procedures including handling cash reports, performing register checkups and managing deposits from Western Union and Coin-star.
- Organized and sustained visually appealing presentation of front-end workspace.
- Identified hazardous situations and implemented corrective measures.
- Achieved role upgrade during first year of tenure.
Education
High School Diploma - English
John M Morehead Highschool
Eden, NC06.2020
Skills
- Customer service
- Team collaboration
- Strong multitasking
- Time management
- Food handling safety
- Point of sale (POS) system operations
- Greeting guests
- Attention to detail
Hobbies and Interests
- Photography
- Reading
- Fishing
Personal Information
Date of Birth: 05/30/02
Timeline
Waitress
Mayflower Seafood
07.2024 - Current
Ecommerce Personal Shopper
Walmart
11.2020 - 06.2024
Customer Lead
Foodlion
10.2018 - 08.2020
High School Diploma - English
John M Morehead Highschool
Similar Profiles
Tyler ErwinTyler Erwin
Table Busser/Dishwasher at Mayflower Seafood RestaurantTable Busser/Dishwasher at Mayflower Seafood Restaurant
Allison ForssAllison Forss
Student Teacher at Mayflower Mill ElementaryStudent Teacher at Mayflower Mill Elementary
Shruti AdhikariShruti Adhikari
Placement at Mayflower Brighton Age Care HomePlacement at Mayflower Brighton Age Care Home