Arcelius Lipscomb III
Durham
Summary
Adept at multitasking and customer service, I enhanced operational efficiency and customer satisfaction at Starbucks by swiftly managing orders and crafting high-quality beverages. My strong communication skills and positive attitude fostered a collaborative team environment. Demonstrated expertise in cleaning, sanitation, and food safety standards across various roles, significantly contributing to workplace productivity and compliance.
Overview
4
4
years of professional experience
Work History
Food Service Worker
Bojangles' Famous Chicken 'n Biscuits
09.2024 - 12.2024
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Highly proficient in verbal and written communication.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Greeted customers at counter to fulfill requests and answer questions.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
Cook
Morrison Living
08.2022 - 09.2023
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Barista
Starbucks
08.2020 - 01.2022
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Education
Game Art Design -
Art Institute of Raleigh Durham
Durham, NCBachelor Of Fine Arts -
Durham Technical Community College
Durham, NCSkills
- Quick learner
- Positive attitude
- Multitasking
- Customer service
- Strong work ethic
- Problem-solving
- Strong communication skills
- Cleaning and sanitation
- Positive attitude and energy
- Attention to detail
- Team oriented
- Working with diverse people
Timeline
Food Service Worker
Bojangles' Famous Chicken 'n Biscuits
09.2024 - 12.2024
Cook
Morrison Living
08.2022 - 09.2023
Barista
Starbucks
08.2020 - 01.2022
Game Art Design -
Art Institute of Raleigh Durham
Bachelor Of Fine Arts -
Durham Technical Community College
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