Aquinetta Faulk
High Point
Summary
Healthcare professional with extensive experience in patient care coordination and client relationship management. Proven ability to optimize workflows and enhance training programs, resulting in improved patient outcomes and operational efficiency. Strong focus on delivering high-quality care and fostering positive client interactions.
Overview
33
33
years of professional experience
Work History
Entrepreneur
Peach Cobbler Factory
High Point
11.2023 - Current
- Managed daily operations, ensuring effective inventory control and supply chain efficiency.
- Trained and mentored staff on customer service best practices and operational procedures.
- Collaborated with marketing teams to create promotional campaigns and community outreach programs.
- Streamlined workflows to enhance productivity in food preparation and service delivery.
- Evaluated employee performance, providing feedback and support for professional development.
- Maintained relationships with key clients to secure repeat business.
RN staff nurse
Atrium Health/High Point Medical Center
High Point
05.1993 - 05.2024
- Provided direct patient care and monitored vital signs regularly.
- Collaborated with interdisciplinary teams to develop patient care plans.
- Educated patients and families on health management and discharge instructions.
- Documented patient information accurately in electronic health records.
- Trained new nursing staff on protocols and best practices consistently.
- Advocated for patient needs and coordinated services across departments.
- Supervised nursing staff to ensure quality patient care and adherence to protocols.
- Coordinated patient admissions and discharges to maintain smooth workflow and efficiency.
- Collaborated with interdisciplinary teams to optimize treatment plans for patients' needs.
- Delegated tasks appropriately among staff members according to their qualifications.
Education
Master of Science - Health Care Administration
Pfeiffer University
High Point, NC co-hort05-2009
Bachelor of Science - Nursing
NC A &T State University
Greensboro, NC05-1992
Skills
- Inventory management
- Supply chain optimization
- Customer service training
- Workflow efficiency
- Client relationship management
Accomplishments
Kanter Preceptor Award
Affiliations
Chi Eta Phi Nursing Sorority
Timeline
Entrepreneur
Peach Cobbler Factory
11.2023 - Current
RN staff nurse
Atrium Health/High Point Medical Center
05.1993 - 05.2024
Master of Science - Health Care Administration
Pfeiffer University
Bachelor of Science - Nursing
NC A &T State University