April Vail
Leland,NC
Summary
Adept at ensuring passenger safety and comfort, excelled as a Corporate Flight Attendant at Jet Aviation, where I enhanced guest experiences and loyalty through exceptional service and in-flight safety expertise. My adaptability and focus on personalized catering significantly improved post-flight satisfaction, showcasing my reliability and exceptional customer service skills.
Corporate aviation professional with proven track record of delivering top-tier service to elite clientele. Possesses deep knowledge in safety protocols and customer satisfaction, driving positive travel experiences. Known for collaborative teamwork and flexibility, consistently meeting evolving needs of clients and crew. Exceptional interpersonal skills and attention to detail ensure positive passenger experience.
Overview
20
20
years of professional experience
Work History
Corporate Flight Attendant
Jet Aviation
03.2014 - Current
- Conducted post-flight evaluations to identify areas for improvement in both personal performance and overall guest experience.
- Ensured safety and comfort of passengers by conducting thorough pre-flight checks and addressing any concerns.
- Managed inventory of in-flight supplies, ensuring adequate stock levels for each journey.
- Developed rapport with frequent travelers, creating a sense of familiarity and loyalty among clientele.
International Flight Attendant
NetJets
07.2004 - 03.2014
- Resolved passenger conflicts and medical emergencies during flights.
- Remained current on industry regulations and changes affecting international air travel to provide accurate information to both colleagues and customers when necessary.
- Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
Education
No Degree - Flight Attendant
Flight Safety
Savannah, GASkills
- Reliability and punctuality
- Exceptional customer service
- Adaptable personality
- In-flight safety expertise
- personalized catering
- maintaining cabin stock and amenities
- CRM with flight crew
Timeline
Corporate Flight Attendant
Jet Aviation
03.2014 - Current
International Flight Attendant
NetJets
07.2004 - 03.2014
No Degree - Flight Attendant
Flight Safety
Similar Profiles
Lorena VasquezLorena Vasquez
Flight Controller (Remote) at Jet AviationFlight Controller (Remote) at Jet Aviation
Michael PerezMichael Perez
Line Service Technician at Jet AviationLine Service Technician at Jet Aviation
Eric IlowskiEric Ilowski
Captain 900 LX at Jet AviationCaptain 900 LX at Jet Aviation