APRIL HAZEL
Raleigh
Summary
Experienced administrative and operations professional with 8+ years supporting logistics, construction, and service-based teams. Skilled in dispatch coordination, office management, data entry, and multi-departmental support. Adept at handling high-volume communication, maintaining accurate records, and ensuring seamless day-to-day operations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
CONSTRUCTION OFFICE AND OPERATIONS ASSISTANT
Quantum Security and Innovations (QSI)
09.2024 - Current
- Supported project tracking, document filing, and meeting coordination.
- Maintained inventory, scheduled appointments, and verified supplier invoices.
- Managed day-to-day department operations with effective workflow coordination.
SERVICE COORDINATOR/DISPATCH
Diversified Security Systems
03.2023 - 08.2024
- Dispatched technicians, managed schedules, and responded to customer inquiries.
- Generated weekly performance reports and maintained service records.
FREIGHT COORDINATOR/DISPATCH
AZ Trucking
02.2022 - 03.2023
- Tracked shipments, coordinated logistics, and resolved delivery issues.
- Communicated with carriers and warehouse teams to ensure timely freight movement.
FLEET ADMINISTRATIVE COORDINATOR
Amerit Fleet Solutions
12.2020 - 08.2022
- Scheduled vehicle maintenance, managed permits and registrations.
- Ensured DOT compliance and maintained detailed vehicle records.
HR SITE REPRESENTATIVE
The Vincit Group/Purdue
01.2016 - 03.2020
- Handled full-cycle recruiting, onboarding, payroll, and employee relations.
VETERANS RESOURCE NAVIGATOR
United Way of Michigan
06.2014 - 06.2016
- Led volunteer outreach, coordinated community partnerships, and managed client intake.
- Exercised strong decision-making skills during high-stress emergency scenarios while adhering to company policies and procedures.
Education
Bachelor of Arts - Sociology
Wayne State University
05.2016
Skills
- Managed high volumes of calls and email correspondence with professionalism and prompt resolution
- Coordinated calendars, technician dispatches, and appointments across multiple departments
- Maintained inventory and facilitated supply procurement to support uninterrupted operations
- Entered and updated data accurately in Maxaware, Hyphen Supply, and TMS systems
- Organized both physical and electronic filing systems, ensuring quick access and record accuracy
- Drafted and reviewed internal and external communications
- Coordinated logistics including freight scheduling, equipment maintenance, and vehicle tracking
- Enforced and supported office procedures to maintain efficiency and compliance
- Provided adaptable administrative support in construction, logistics, HR, and service coordination environments
Certification
Notary License, Wake Tech
Timeline
CONSTRUCTION OFFICE AND OPERATIONS ASSISTANT
Quantum Security and Innovations (QSI)
09.2024 - Current
SERVICE COORDINATOR/DISPATCH
Diversified Security Systems
03.2023 - 08.2024
FREIGHT COORDINATOR/DISPATCH
AZ Trucking
02.2022 - 03.2023
FLEET ADMINISTRATIVE COORDINATOR
Amerit Fleet Solutions
12.2020 - 08.2022
HR SITE REPRESENTATIVE
The Vincit Group/Purdue
01.2016 - 03.2020
VETERANS RESOURCE NAVIGATOR
United Way of Michigan
06.2014 - 06.2016
Bachelor of Arts - Sociology
Wayne State University
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