April Croom
Goldsboro
Summary
Experienced phlebotomist recognized for proficiency in blood collection techniques and emergency response. Adept at maintaining sterile environments and effectively communicating with patients and healthcare teams to enhance patient care.
Overview
19
19
years of professional experience
Work History
Phlebotomist
Cherry Hospital
Goldsboro
02.2017 - Current
- Collected blood samples using standard phlebotomy techniques and safety protocols.
- Prepared equipment and workstations for blood collection procedures each day.
- Assisted patients in understanding the blood draw process to ensure comfort.
- Followed infection control guidelines to maintain a sterile environment during procedures.
- Communicated effectively with healthcare staff regarding patient needs and concerns.
- Maintained a clean, safe, and organized work environment.
- Verified patient information prior to specimen collection.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Adhered to HIPAA guidelines regarding patient privacy.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Assisted in the training of new phlebotomists.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Documented patient information into electronic medical records system.
- Responded quickly and effectively to emergency situations.
Developmental Technician
O'Berry Neuro-Medical Treatment Center
Goldsboro
06.2006 - 02.2017
- Provided direct patient care in daily activities and personal hygiene routines.
- Assisted nursing staff with medical procedures and documentation processes.
- Monitored vital signs and reported changes to the healthcare team promptly.
- Maintained a clean and safe environment for patients through regular sanitation tasks.
- Engaged with patients to support emotional well-being and social interaction.
- Trained new staff on operational protocols and best practices in patient care delivery.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Reported changes in patient conditions to registered nurse or physician.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Monitored food intake and output as directed by nursing staff.
- Transported residents within the facility as needed.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Supported non-ambulatory residents in range of motion exercises.
- Distributed drinking water and nourishment to residents.
Education
Phlebotomy Certification - Health Care
Lenoir Community College
Kinston, NC08-2014
High School Diploma -
Eastern Wayne High School
Goldsboro, NC06-2000
Skills
- Blood collection techniques
- Specimen documentation
- Infection control practices
- Patient verification
- Emergency response
- Electronic medical records
- Team collaboration
- Attention to detail
- Specimen labeling procedures
- Venipuncture
- Butterfly needle technique
- Time management
References
References available upon request.
Timeline
Phlebotomist
Cherry Hospital
02.2017 - Current
Developmental Technician
O'Berry Neuro-Medical Treatment Center
06.2006 - 02.2017
Phlebotomy Certification - Health Care
Lenoir Community College
High School Diploma -
Eastern Wayne High School
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