Antonio Leach
Charlotte
Summary
Experienced Business Analyst with 19 years of experience, including roles at Spectrum Charter and Duke Energy. Skilled in ERP systems, Oracle, and SAP-Maximo integration, with a specialization in supply chain optimization and strategic sourcing. Seeking a Business Analyst position to utilize analytical expertise and MBA education.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Representative Accountant Customer Billing I
Spectrum Charter Cus
12.2023 - Current
- Developed strong relationships with clients by providing exceptional customer service and addressing inquiries in a timely manner.
- Positive problem-solver on day to day interactions for customer satisfaction.
- Resolving customers inquiries and account issues, adjusting services as requested.
- Help troubleshoot service issues. Help customer understand the products and services being offered by the company.
- Help train new employees as an influencer.
Operations Coordinator
Atrium Health
11.2022 - 01.2023
- Managed the workflow and supply chain processes, ensuring timely shipment of products to meet customer deadlines
- Administered budget operations, including billing, invoicing, and payments, utilizing Oracle to achieve cost efficiencies
- Conducted inventory management, addressed invoice and payment discrepancies, and facilitated quality resolution, while liaising with various business entities and maintaining ERP system data integrity.
- Collaborated with area managers to evaluate needs and optimize operational plans.
- Led successful projects from conception to completion, achieving objectives on time and within budget constraints.
Supply Chain Analyst
Duke Energy
11.2010 - 11.2022
- Provided strategic sourcing support by procuring international vendors, yielding better product quality and cost reductions aligned with annual productivity objectives
- Assisted in talent acquisition processes, evaluating resumes and applicant qualifications to fulfill company staffing needs
- Developed and implemented location-specific procurement strategies, securing cross-functional agreement and managing direct purchasing to enhance productivity
- Addressed and resolved a variety of business and operational challenges, improving overall workflow efficiency and promoting a safety-first culture
- Maintained accurate inventory records and ensured up-to-date product pricing, while fostering strong customer relationships through effective communication.
System Account Specialist & Business Analyst
Duke Energy
01.2004 - 11.2010
- Cultivated strategic partnerships by conducting comprehensive discussions to convey the advantages of technological device integrations, collaborating closely with industry specialists
- Contributed to organizational improvements by supporting program initiatives aimed at enhancing risk management, operational efficiency, and customer satisfaction
- Streamlined systems processes by resolving integration challenges between SAP and Maximo, and ensuring inventory accuracy across platforms; additionally, played a key role in procurement strategy and ERP system enhancements.
Education
MBA - Business
Columbia Southern University
Orange Beach, AL03.2023
Bachelor of Science - Management
Columbia Southern University
Orange Beach, AL06.2018
Skills
- Strategic Planning & Research
- Global Strategy Execution
- Health Resources & Policy Analysis
- Process Optimization Consultancy
- HR Management
- Business Contingency
- Requirements Analysis
- Revenue Optimization
- Compliance Assurance
- Risk Identification & Mitigation
- Qualitative/Quantitative Analytics
- Cross-Functional Collaboration
- Inventory Management
- Product Owner
- Accounts Receivable
- Decision-Making
- Organizational Skills
- Problem-Solving
- Analytical research
Certification
- Scrum Master Certification
- Lean Business Process Management Change
- International Marketing and Supply Chain Management
- Certified Product Owner Scrum Professional
Timeline
Representative Accountant Customer Billing I
Spectrum Charter Cus
12.2023 - Current
Operations Coordinator
Atrium Health
11.2022 - 01.2023
Supply Chain Analyst
Duke Energy
11.2010 - 11.2022
System Account Specialist & Business Analyst
Duke Energy
01.2004 - 11.2010
MBA - Business
Columbia Southern University
Bachelor of Science - Management
Columbia Southern University
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