Antonio Hernandez
Henderson
Summary
Dynamic and results-oriented professional with a proven track record at Tropical Smoothie Cafe, excelling in inventory management and team collaboration. Leveraged expertise in data warehousing and relationship building to enhance operational efficiency and foster a positive work environment. Demonstrated ability to lead with enthusiasm, achieving significant improvements in customer satisfaction and team productivity.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Employee
Jersey Mikes
07.2024 - Current
- Shared information with customers about menu items, preparation methods, and ingredients.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Operated manual and electric appliances to peel, slice, and trim food.
Doughnut Maker
Krispy Kreme
01.2024 - 06.2024
- Rotated product in coolers and freezers according to FIFO processes.
- Baked, decorated and displayed donuts per guidelines.
- Kept workstation and area around workstation neat and clean.
- Prepared and produced quality products to meet or exceed customer and company expectations.
Shift Lead
Tropical Smoothie Cafe
02.2023 - 11.2023
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
Education
Associates Degree - Simulation And Game Development Art Program
Wake Technical Community College
Raleigh, NC06-2028
High School Diploma -
North Wake College And Career Academy
Wake Forest, NC06-2024
Skills
- Inventory Management
- Data Migration
- Program Development
- Secure Data Retention
- Hardware Installation
- Problem-Solving
- Relationship Building
- Data Warehousing
- Teamwork and Collaboration
- Asset Management
- Network Troubleshooting
- Disaster Recovery Planning
- Incident Management
- Virtualization Technologies
- Backup and recovery
- Network architecture design
- Computer skills
- Collaboration
Certification
- Hardware Support and Repair certification From wake Tech Received on 05/08/2024
Timeline
Employee
Jersey Mikes
07.2024 - Current
Doughnut Maker
Krispy Kreme
01.2024 - 06.2024
Shift Lead
Tropical Smoothie Cafe
02.2023 - 11.2023
Associates Degree - Simulation And Game Development Art Program
Wake Technical Community College
High School Diploma -
North Wake College And Career Academy
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