Dedicated Risk and Compliance Analyst with over 2 years of experience in customer service, data management, and regulatory compliance within financial institutions. Adept at delivering exceptional client experiences in fast-paced environments, resolving complex issues with professionalism and empathy, and ensuring adherence to policies through meticulous audits. Proficient in Microsoft Office, Hogan, and WCIS, with strong organizational, problem-solving, and communication skills. Experienced in collaborating with cross-functional teams to drive operational efficiency and customer satisfaction, making a strong fit for the Business Relationship Support Representative role.