Anthony Utt
Yanceyville
Summary
Dynamic General Manager with a proven track record at Aaron’s Sales and Lease, excelling in operations management and team leadership. Spearheaded strategies that drove significant sales growth while enhancing customer satisfaction. Skilled in inventory control and relationship building, fostering a motivated workforce and optimizing resource allocation for maximum efficiency.
Overview
16
16
years of professional experience
Work History
General Manager
Aaron’s Sales and Lease
Danville VA
05.2014 - Current
- Supported team in daily operations and customer service tasks to enhance store experience.
- Assisted in inventory management procedures, ensuring accurate stock levels and organization.
- Collaborated with staff on sales promotions, contributing to improved customer engagement strategies.
- Learned to operate point-of-sale systems efficiently for streamlined transaction processes.
- Participated in training sessions, gaining knowledge of company policies and product offerings.
- Maintained clean and organized sales floor, promoting a welcoming environment for customers.
- Reviewed customer feedback to identify areas for service improvement and implementation of changes.
- Engaged with customers to address inquiries and provide assistance, enhancing satisfaction levels.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Formulated policies and procedures to streamline operations.
Traveling Manager
Leonard’s Trucks and Buildings
Mount Airy, NC
04.2010 - 04.2014
- Oversaw logistics and transportation operations for timely delivery of products across multiple regions.
- Developed and implemented strategic travel plans to optimize resource allocation and reduce costs.
- Managed vendor relationships ensuring compliance with contractual obligations and service level agreements.
- Trained and mentored team members on safety protocols and operational best practices.
Education
High School Diploma -
Carroll County High School
Hillsville, VA05.2002
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Effective leader
- Time management
- Training and coaching
- Team leadership
- Staff management
- Customer relations
- Training and development
- Relationship building
- Staff training
- Inventory control
- Customer relationship management
- Staff supervision
- Goal setting
- Employee scheduling
- Verbal and written communication
- Administrative skills
- P&L management
- Motivation
- Schedule management
Timeline
General Manager
Aaron’s Sales and Lease
05.2014 - Current
Traveling Manager
Leonard’s Trucks and Buildings
04.2010 - 04.2014
High School Diploma -
Carroll County High School