Anthony Outerbridge
Raleigh
Summary
I excel in threat detection and fostering employee engagement. I am also certified in CRISIS INTERVENTION TRAINING.Security professional with strong background in maintaining safety and order in high-stakes environments. Proven ability to collaborate effectively with team members and adapt to changing situations. Skilled in threat detection, emergency response, and customer service, ensuring secure and welcoming atmosphere. Known for reliability, quick decision-making, and results-driven mindset.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Airport Security Officer
RDU Airport Authority
09.2022 - 12.2024
- Managed access control systems to ensure only authorized personnel could enter restricted areas of the airport.
- Maintained a safe environment for travelers by consistently enforcing airport safety regulations and protocols.
- Provided exceptional customer service to passengers, addressing their concerns while maintaining a professional demeanor during security procedures.
- Reduced potential threats by promptly responding to and resolving security incidents and emergencies.
- Contributed positively to team morale by fostering an atmosphere of mutual support and open communication among colleagues.
- Promoted an inclusive and welcoming airport environment by addressing the needs of diverse passengers, including those with disabilities or special requirements.
Backroom Team Lead
Walmart
02.2019 - 09.2022
- Reduced employee turnover by fostering a positive work environment and providing ongoing training opportunities.
- Fostered a culture of continuous learning among team members by encouraging professional development opportunities.
- Played a key role in the successful execution of store promotions and seasonal displays by ensuring timely merchandise transitions in the backroom area.
- Implemented safety protocols to maintain a secure workplace and minimize accidents or injuries on the job.
- Optimized product flow from receiving to sales floor, ensuring timely replenishment of merchandise and minimal out-of-stock occurrences.
Stocker
Harris Teeter
10.2014 - 10.2016
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
- Improved customer satisfaction by promptly locating items and providing product information.
Security Officer
Allied Universal Security Services
02.2011 - 10.2016
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Screen Printer
Custom Screen Printing
04.2010 - 01.2011
- Improved customer satisfaction with timely order fulfillment and consistent print quality.
- Installed and repositioned screen printing plates and pressure roles.
- Consistently met deadlines for high-volume orders through effective time management and workflow coordination among team members.
- Increased efficiency by troubleshooting and resolving printing issues, minimizing downtime and delays.
- Prepared, mixed and loaded screen ink.
- Optimized print results with precise application of emulsion coatings for optimal exposure times and image clarity on screens.
Bouncer
EL Deseo
01.2008 - 03.2010
- Conducted thorough ID checks for age verification, preventing underage entry to the establishment.
- Checked IDs and closely examined patrons' faces to verify age.
- Reduced conflicts and maintained a positive atmosphere through effective communication and conflict resolution skills.
- Managed emergency situations calmly and efficiently by following established protocols, minimizing risk exposure for patrons and staff.
- Ensured patron safety by effectively monitoring and controlling crowds in a timely manner.
- Prevented potential altercations by quickly identifying intoxicated individuals and diplomatically removing them from the premises.
Education
GED -
Granby High School Night School
Norfolk, VA01-2005
Skills
- Patience and empathy
- Incident reporting
- Threat detection
- Willing to learn
- Positive attitude
- Customer service
- Delegation
- Warehouse operations
- Stock control
- Employee engagement
- General security
- Report writing
Certification
CTI
CIT certified
CRISIS INTERVENTION TRANING
Timeline
Airport Security Officer
RDU Airport Authority
09.2022 - 12.2024
Backroom Team Lead
Walmart
02.2019 - 09.2022
Stocker
Harris Teeter
10.2014 - 10.2016
Security Officer
Allied Universal Security Services
02.2011 - 10.2016
Screen Printer
Custom Screen Printing
04.2010 - 01.2011
Bouncer
EL Deseo
01.2008 - 03.2010
GED -
Granby High School Night School
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